Patient Access Lead: Hospital Registration & Payer Ops

Catholic Health Initiatives; Omaha (NE); On-site; USD 28,000 - 39,000; Full time

Job summary

CHI Health Immanuel is seeking an experienced leader to oversee patient access operations across multiple hospital registration and admitting workflows. You will act as a subject-matter expert, guiding staff, resolving complex registration and payer issues, and ensuring timely, accurate access activities to support a positive patient experience.

The role requires 3-5 years in patient access with senior capacity and experience with Epic and/or Meditech, in a setting like Emergency Department or

Qualifications

• 3-5 years in patient access or related role.
• Experience as senior/lead capacity within patient access or registration.
• Experience supporting hospital-based access areas like ED, Main Registration, Admitting.

Responsibilities

• Provide day-to-day operational leadership and workflow coordination for hospital-based patient access operations.
• Serve as escalation point for complex registration, insurance, and patient account issues.
• Collaborate with supervisors and managers to ensure policy adherence and service quality.

Skills

Patient access leadership

Healthcare registration

Workflow coordination

EHR familiarity (Epic/Meditech)

Education

Bachelor's degree in business management or healthcare administration

Tools

Epic

Meditech

Job description

CHI Health Immanuel is seeking an experienced leader to oversee patient access operations across multiple hospital registration and admitting workflows. You will act as a subject-matter expert, guiding staff, resolving complex registration and payer issues, and ensuring timely, accurate access activities to support a positive patient experience.

The role requires 3-5 years in patient access with senior capacity and experience with Epic and/or Meditech, in a setting like Emergency Department or