Senior Patient Access Specialist – Multisite & Insurance Auth

University of California - San Diego Medical Centers; San Diego (CA); Hybrid; USD 61,000 - 76,000; Full time

Job summary

UC San Diego Health is seeking a Patient Access Representative to pre-register, pre-admit, and admit patients by phone or in person across multiple campus locations in San Diego. You will review insurance benefits, obtain authorizations, estimate patient costs, and support cash collections while coordinating with hospital departments to ensure timely reimbursement.

The role requires minimum three years in medical front office, strong customer service, and excellent communication.

Qualifications

• Three years of registration or medical front office experience or equivalent combination of education and experience.
• Thorough knowledge of third-party payers. Demonstrated knowledge of medical terminology.
• Excellent customer service skills and ability to communicate clearly both verbally and in writing.

Responsibilities

• Pre-registers, pre-admits, and admits patients by telephone and/or in person.
• Review and interpret complex insurance benefits and obtain prior authorizations.
• Interact with hospital departments to ensure correct and timely reimbursement.

Skills

Customer service

Communication

Interpersonal skills

Professionalism

Tools

MS Office

Job description

UC San Diego Health is seeking a Patient Access Representative to pre-register, pre-admit, and admit patients by phone or in person across multiple campus locations in San Diego. You will review insurance benefits, obtain authorizations, estimate patient costs, and support cash collections while coordinating with hospital departments to ensure timely reimbursement.

The role requires minimum three years in medical front office, strong customer service, and excellent communication.