Senior Patient Access Specialist – Lead & Train

1111 Denver Health and Hospital Authority; United States; On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Retirement plan

Health insurance

Job summary

Denver Health is seeking a Patient Access Specialist II for the OMFS Clinic to perform advanced registration and access functions with greater independence. Responsibilities include handling complex registration, insurance, and financial situations, and providing on-the-job training and workflow support across clinics to ensure timely patient access.

The role emphasizes adherence to policies and regulatory standards, serving as a resource for peers, and supporting process improvements and

Qualifications

• Excellent interpersonal communication, email, and telephone skills.
• Knowledge of insurance programs and registration requirements; ID, insurance, and proper documentation.
• Bilingual skills preferred.
• Epic experience or REDCap willingness to learn is desirable.

Responsibilities

• Mentor staff, provide workflow guidance, and support competency validation.
• Ensure activities align with policies, payer requirements, and regulatory standards.
• Act as SME for PAS I during high-acuity events and peak volumes; assist with onboarding.

Skills

Interpersonal communication

Email/telephone communication

Insurance knowledge

Bilingual (preferred)

Microsoft Office

Epic experience

REDCap

Education

No High School Diploma or GED Required

Tools

Epic

REDCap

Microsoft Office

Job description

Denver Health is seeking a Patient Access Specialist II for the OMFS Clinic to perform advanced registration and access functions with greater independence. Responsibilities include handling complex registration, insurance, and financial situations, and providing on-the-job training and workflow support across clinics to ensure timely patient access.

The role emphasizes adherence to policies and regulatory standards, serving as a resource for peers, and supporting process improvements and