Senior Patient Access Specialist II, Outpatient

denverhealth; Denver (CO); On-site; USD 29,000 - 38,000; Full time

Job summary

Denver Health is seeking a Patient Access Specialist II-OMFS Clinic to perform advanced registration and access functions across outpatient clinics with increasing independence. This role handles high-complexity registration, insurance, and financial situations, and serves as a resource for peers.

It also supports quality initiatives and regulatory requirements to ensure revenue integrity. The position provides on-the-job training, covering peak volumes and high-acuity events, and requires

Qualifications

• 4-6 years of patient access experience in a clinic or hospital setting.
• Epic Credentialed Trainer Certification preferred or related NAHAM/ HFMA certifications preferred.
• No HS diploma or GED required.
• Experience with insurance and registration procedures and EMTALA/privacy compliance.

Responsibilities

• Handles advanced outpatient clinic registration and complex access scenarios.
• Provides on-the-job training, mentoring, and workflow guidance to staff.
• Ensures compliance with EMTALA, privacy and payer requirements; maintains billing integrity.
• Acts as a lead/resource during peak volumes and high-acuity events.
• Coordinates with scheduling and revenue cycle partners to minimize delays.

Skills

Interpersonal communication

Customer service

Critical thinking

Teamwork

Confidentiality

Bilingual

Microsoft Office

Education

No HS Diploma / GED Required

Epic Credentialed Trainer Certification Preferred / CHAA / CHAM / CRCR preferences

Tools

Epic

REDCap

Job description

Denver Health is seeking a Patient Access Specialist II-OMFS Clinic to perform advanced registration and access functions across outpatient clinics with increasing independence. This role handles high-complexity registration, insurance, and financial situations, and serves as a resource for peers.

It also supports quality initiatives and regulatory requirements to ensure revenue integrity. The position provides on-the-job training, covering peak volumes and high-acuity events, and requires