Senior Patient Access Specialist

Children's Hospital Colorado; Broomfield (CO); On-site; USD 32,000 - 47,000; Part time

Benefits offered by this job

Competitive pay and benefits

Annual bonus program

Education benefit

Wellness program

Job summary

Children's Colorado in Aurora, CO is seeking a Patient Registration Senior to provide high-level administrative support, registration, scheduling and insurance management for patients, families, and referring practices.

This part-time role includes mentoring new hires, acting as SME for workflow changes, and collaborating with Patient Access and other departments to enhance the patient and family experience.

Qualifications

• Two (2) years of healthcare, administrative, or customer service experience.

Responsibilities

• Provides scheduling, registration, greeting and directions, check-in/out and follow-up support.
• Resolves escalated patient or system situations within the department per escalation pathways.
• Provides on-the-job training and mentoring for new hires.
• Serves as SME for team and supports changes in workflows.
• Collaborates with leadership on organization-wide initiatives and productivity reporting.
• Acts as liaison between Patient Access, other departments, and the community.
• Manages patient demographic data entry and updates in medical records system.
• Delivers high-level customer service to patients, families, and staff.

Skills

Customer service

Administrative support

Communication

Education

High School diploma or GED

Job description

Children's Colorado in Aurora, CO is seeking a Patient Registration Senior to provide high-level administrative support, registration, scheduling and insurance management for patients, families, and referring practices.

This part-time role includes mentoring new hires, acting as SME for workflow changes, and collaborating with Patient Access and other departments to enhance the patient and family experience.