Patient Access & Registration Specialist II

Conifer Health Solutions; Florida; On-site; USD 21,000 - 26,000; Full time

Job summary

Conifer Health Solutions is seeking a Patient Access representative in Florida to support patient registration, scheduling, and insurance verification at the point of service. The role emphasizes accurate data capture, compliant financial conversations, and coordination with care teams.

The position requires strong communication and customer service skills, the ability to work in a fast-paced hospital environment, and the flexibility to cover multiple Patient Access areas, including Emergency

Qualifications

• Minimum typing skills of 35 wpm.
• Demonstrated working knowledge of PC/CRT/printer.
• Knowledge of function and relationships within a hospital environment preferred.
• Customer service skills and experience.
• Ability to work in a fast paced environment.
• Ability to receive and express detailed information through oral and written communications.
• Understanding of Third Party Payor requirements preferred.
• Understanding of Compliance standards preferred.
• Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department.
• Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
• Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
• Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.

Responsibilities

• Register patients and collect demographic information at the date of service.
• Explain financial policies and collect pre-service payments or co-pays.
• Verify insurance and obtain authorizations for scheduled and unscheduled services.

Skills

Typing 35 wpm

PC/CRT knowledge

Customer service

Oral and written communications

Medical terminology

Third party payor knowledge

Compliance standards

Multi-area patient access

Negotiation skills

Relationship building

Education

High School Diploma or GED

0-1 year customer service

0-1 year administrative experience

Some college coursework

Job description

Conifer Health Solutions is seeking a Patient Access representative in Florida to support patient registration, scheduling, and insurance verification at the point of service. The role emphasizes accurate data capture, compliant financial conversations, and coordination with care teams.

The position requires strong communication and customer service skills, the ability to work in a fast-paced hospital environment, and the flexibility to cover multiple Patient Access areas, including Emergency