Senior Patient Access Specialist (Hybrid)

The Rector & Visitors of the University of Virginia; Charlottesville (VA); Hybrid; USD 24,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous Paid Time Off

Retirement Savings

Long-term and Short-term Disability

Health Savings Plans and Flexible Sp.

Job summary

UVA Health in Charlottesville seeks an Access Associate Senior to join the Women & Children team. You will help patients access care through registration, insurance verification, scheduling and financial clearance in a high-performing academic medical system.

The role emphasizes accuracy, patient-centered service, and collaboration with clinical teams. The position may transition to hybrid work-from-home after 6 months, offering flexible arrangements while supporting timely, compassionate entry

Qualifications

• Education: High School Graduate or Equivalent required.
• Experience: 2+ years of directly relevant experience required.
• Licensure: None.

Responsibilities

• Perform patient registration and insurance verification with a high level of accuracy.
• Coordinate and manage appointment scheduling across a variety of specialty and primary care services.
• Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps.
• Collaborate with clinical teams to resolve complex scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while prioritizing patient care and compliance standards.

Skills

Customer service

Communication

Attention to detail

Adaptability

Education

High School Diploma or GED

Job description

UVA Health in Charlottesville seeks an Access Associate Senior to join the Women & Children team. You will help patients access care through registration, insurance verification, scheduling and financial clearance in a high-performing academic medical system.

The role emphasizes accuracy, patient-centered service, and collaboration with clinical teams. The position may transition to hybrid work-from-home after 6 months, offering flexible arrangements while supporting timely, compassionate entry