Senior Patient Access Representative Neuroscience Clinics

AdventHealth; Hinsdale (IL); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

UChicago Medicine AdventHealth in Woodridge, IL is recruiting a full-time medical office clerk for daytime shifts. You will gather demographic, insurance, and clinical information and enter it into the appropriate database.

Responsibilities include scheduling procedures, coordinating with patients and clinical staff, assisting with pre-certification, counseling patients on requirements, ensuring accurate data entry, and supporting the team to optimize patient flow.

Qualifications

• High School Grad or Equiv required.
• 1+ years of clerical experience in medical office or clinic preferred.

Responsibilities

• Gathers demographic, insurance, and clinical information from patients and enters it into the database.
• Resolves issues about the type, date, or location of prescribed procedures.
• Schedules patient procedures to efficiently use time and resources.
• Coordinates and communicates schedules with patients and clinical staff; assists with pre-certification and authorization.
• Provides counseling to patients regarding pre-service requirements and instructions.
• Ensures accurate entry of patient information into the system and communicates with patients, staff, and insurers.
• Maintains up-to-date knowledge of insurance requirements and pre-certification processes.
• Addresses scheduling and authorization discrepancies.
• Supports the clinical team in managing patient flow and resources.
• Other duties as assigned.

Skills

Clerical skills

Communication

Customer service

Education

High School Grad or Equiv

Job description

Our promise to you:

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

2363 63Rd St

City:

Woodridge

State:

Illinois

Postal Code:

60517

Job Description:

Primary Address: 2363 63rd St, Woodridge, IL (may work in clinics in Bolingbrook and Woodridge as needed)

Schedule: Monday-Friday 8a-4:30p or 8:30a-5p

• Gathers necessary demographic, insurance, and clinical information from patients and enters it into the appropriate database.
• Seeks appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinates and communicates schedules with patients and clinical staff. Assists with coordination of activities related to insurance pre-certification and authorization.
• Provides counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.
• Ensures accurate and timely entry of patient information into the system. Communicates effectively with patients, clinical staff, and insurance providers to facilitate smooth scheduling and authorization processes.
• Maintains up-to-date knowledge of insurance requirements and pre-certification processes.
• Addresses and resolves any discrepancies or issues related to patient scheduling and insurance authorization.
• Supports the clinical team in managing patient flow and optimizing resource utilization.
• Other duties as assigned.

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 1+ years of clerical experience in medical office clinic [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$18.17 - $29.06

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.