Senior Patient Access & Admissions Specialist

UCSF Health; San Francisco (CA); On-site; USD 52,000 - 79,000; Full time

Job summary

UCSF Health in San Francisco is seeking a Senior Admitting Worker to greet, identify, check-in and register patients, coordinating escort as needed. You will gather demographic and financial data, enter it into systems, and handle cash postings while maintaining excellent customer service.

The role requires multitasking, strong communication, and the ability to work on-site in a fast-paced hospital environment. Prior healthcare or insurance-related experience is preferred.

Qualifications

• Must have high school diploma or GED or equivalent.
• Ability to solve problems, analyze data and recommend changes.
• Must multitask and prioritize in a fast-paced environment.
• Strong customer service skills including proficiency in personal computers and typing 30 wpm or more.
• Articulate and concise oral communication and writing skills.
• Ability to work on-site in San Francisco.

Responsibilities

• Greet and identify patients, check-in and register patients.
• Coordinate escort upon arrival for services and after nurse triage.
• Gather demographics and financial information and enter into computer systems.
• Handle cash collection and posting as appropriate.
• Provide superior customer service and professionalism to patients and visitors.

Skills

Customer service

Multitasking

Communication

Data entry

Typing 30 wpm

Professionalism

Education

High school diploma or GED

Tools

Microsoft Office

Job description

UCSF Health in San Francisco is seeking a Senior Admitting Worker to greet, identify, check-in and register patients, coordinating escort as needed. You will gather demographic and financial data, enter it into systems, and handle cash postings while maintaining excellent customer service.

The role requires multitasking, strong communication, and the ability to work on-site in a fast-paced hospital environment. Prior healthcare or insurance-related experience is preferred.