Patient Access & Registration Specialist (SF Onsite)

UCSF Health; San Francisco (CA); On-site; USD 30,307 - 38,572; Full time

Job summary

UCSF Health in San Francisco seeks an Admitting Representative to welcome patients and verify identities at check-in and registration. You will collect demographic and financial data and enter it into hospital systems quickly and accurately, while coordinating escorts as patients arrive for services.

The role emphasizes superior customer service, the ability to multitask, and professional interaction with a diverse patient population. Onsite shifts run Sunday to Thursday, 9:30 a.m.

Qualifications

• High school diploma or GED is required.
• Proven customer service skills and healthcare exposure preferred.
• Experience with insurance concepts or hospital registration is desirable.
• Ability to multitask and prioritize in a fast-paced setting.
• Strong written and verbal communication abilities.
• Proficient PC skills and Microsoft Office; typing at least 30 wpm.

Responsibilities

• Greet patients and verify identities for check-in and registration.
• Collect demographic and financial information; enter data accurately.
• Coordinate escorts and communicate with patients and visitors.
• Process cash collection and posting as needed; use hospital systems.
• Maintain professionalism and adhere to hospital policies and procedures.

Skills

Customer service

Multitasking

Prioritization

Oral communication

Written communication

Team collaboration

Independent worker

Fast-paced environment

Education

High school diploma or GED

Tools

Microsoft Office

Typing 30 wpm

Job description

UCSF Health in San Francisco seeks an Admitting Representative to welcome patients and verify identities at check-in and registration. You will collect demographic and financial data and enter it into hospital systems quickly and accurately, while coordinating escorts as patients arrive for services.

The role emphasizes superior customer service, the ability to multitask, and professional interaction with a diverse patient population. Onsite shifts run Sunday to Thursday, 9:30 a.m.