Senior Admitting & Patient Services Specialist

UCSF Health; San Francisco (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

UCSF Health in San Francisco is seeking a Principal Admitting Worker to manage patient check-in, registration, and escort coordination across units as needed. You will greet patients, verify demographics, and ensure accurate data entry while maintaining professionalism.

The role emphasizes delivering exceptional customer service and compliance with hospital policies. Cross-training in Financial Counseling and Senior Admitting duties supports patient financial liability assessments and admissions

Qualifications

• Associate’s degree or 2 years relevant experience.
• ADT experience and office machines proficiency.
• Typing speed 30 wpm and basic PC skills.
• Ability to multitask in a fast-paced hospital setting.

Responsibilities

• Greet, identify, check-in and register patients and coordinate arrival escorts.
• Gather demographic/financial information, collect cash, and enter data quickly and accurately.
• Provide superior customer service while following hospital information systems and policies.
• Comply with Medical Center Policies and Procedures; act as a patient-care ambassador.
• Cross-train in Financial Counseling and Senior Admitting duties to support patient liability assessments.

Skills

Customer service

Multitasking

Communication

Problem solving

Attention to detail

Diversity sensitivity

Education

Associate’s degree or 2 years relevant experience

Tools

ADT systems

Typing 30 wpm

PC skills

Job description

UCSF Health in San Francisco is seeking a Principal Admitting Worker to manage patient check-in, registration, and escort coordination across units as needed. You will greet patients, verify demographics, and ensure accurate data entry while maintaining professionalism.

The role emphasizes delivering exceptional customer service and compliance with hospital policies. Cross-training in Financial Counseling and Senior Admitting duties supports patient financial liability assessments and admissions