Senior Partnerships Manager - Gaming & Bets

BetMGM LLC

Las Vegas (NV)

Hybrid

USD 120,000 - 159,000

Full time

3 days ago

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Benefits offered by this job

Medical Insurance

401(k) with company match

Pre-tax spending accounts including FS

Flexible paid time off

Professional development reimbursement

Employee resource groups

Swag and ticket giveaways

Job summary

BetMGM is seeking a Senior Account Manager to lead existing partner relationships across market access and strategic corporate partners in the U.S. You will own day-to-day communications, issue resolution, and revenue sharing alignment with partner contracts.

You will collaborate with retail operations, product/tech, finance, and legal teams to advance joint initiatives, monitor performance, oversee budgets, and drive profitability while ensuring compliance and timely partner communications.

Qualifications

7+ years in gaming/hospitality with leadership experience.
Casino background preferred.
Familiar with U.S. sports betting industry.
Experience as primary contact for external relationships (CS/account mgmt).
Excellent written and verbal communication with internal and external partners.
Proven ability to grow revenue through managed accounts.
Strong numerical and analytical capabilities.
Experience reviewing contracts.
Willingness to travel and work across geographies.

Responsibilities

Oversee overall P&L responsibility for market access partnerships and performance of strategic partnerships.
Drive revenue growth, partner satisfaction, and business improvement for underperforming partnerships.
As the main point of contact for the partner, ensure partner satisfaction by understanding and communicating issues effectively, and resolving them promptly.
Thorough understanding and familiarity with partner contracts and responsible for the onboarding of each new partner, including any use of proprietary reporting tools and/or software.
Effectively manage and communicate issues, results, and proposed solutions to executive leadership and external partners.
Proactively monitor budgets/forecasts and overseeing invoicing and payment process of team, working with finance and accounting to address issues.
Work closely with legal teams to facilitate contract execution, amendments, and any regulatory requirements.
Lead discussions with partner to identify opportunities and drive profitability; which includes developing an understanding of partners’ industries, challenges, and key pain points.
Spearhead collaboration with other BetMGM departments to ensure that all relevant stakeholders are aligned and have the appropriate information to meet the commitments outlined by partnership agreement.
Own projects from start to finish (Building a business case as needed, tracking timelines, working cross functionally with stakeholders to ensure all aspects of the project are completed successfully).
Work closely with business development to identify risks and opportunities of new launches as well as ongoing operations;
Partner with BI to create and improve reporting tools and perform high-level analysis to understand performance of partnership.
Support business development efforts by facilitating partner renewals, supporting RFP processes, and coordinating with Government Affairs and internal teams on gaming expansion initiatives.
Responsible for promoting partnership feedback and visibility to internal stakeholders and leadership through regular comms and presentations.
Directly influence product roadmap and how it may impact partners, which may include specific Retail, Mobile, Affiliate, and Promotional components (not exhaustive).
Lead implementation of joint marketing initiatives between partner and BetMGM.
Support various retail operations projects that will affect partner operations and success.