Senior Partner Solutions Architect — Americas Growth

Talkdesk; New York (NY); On-site; USD 205,000 - 245,000; Full time

Benefits offered by this job

Health Insurance

401(k) plan

Uncapped paid time off

14 paid holidays

Uncapped paid sick leave

Job summary

Talkdesk seeks a Sr. Partner Solutions Engineer in New York to drive growth and technical enablement for key partners in the CCaaS sector. This senior role involves designing enablement plans, providing technical leadership, and acting as the primary contact for partners. Candidates must have over 12 years of relevant experience, solid technical skills, and a Bachelor's degree. Benefits include a competitive salary range of $205,000 to $245,000, health insurance, and an uncapped paid time off program.

Qualifications

• 12+ years as a Partner Solutions Engineer or Pre-Sales Engineer in the CCaaS/CXA sector.
• Solid experience working with TSB/TSD, service providers, and VARs.
• Hands-on experience with modern Agentic AI technologies.

Responsibilities

• Design and execute enablement plans for partner Solutions Architects.
• Provide technical oversight and guidance to partner sales teams.
• Develop expertise in enterprise integration with CRM and other vendors.

Skills

Technical leadership

Communication

Telephony & Protocol Knowledge

Regional Experience

Applied AI Expertise

Channel Background

Education

Bachelor's degree in Engineering or Computer Science

Job description

Talkdesk seeks a Sr. Partner Solutions Engineer in New York to drive growth and technical enablement for key partners in the CCaaS sector. This senior role involves designing enablement plans, providing technical leadership, and acting as the primary contact for partners. Candidates must have over 12 years of relevant experience, solid technical skills, and a Bachelor's degree. Benefits include a competitive salary range of $205,000 to $245,000, health insurance, and an uncapped paid time off program.