Senior Outcomes Partner

CongruentX; Austin (TX); On-site; USD 120,000 - 210,000; Full time

Job summary

CongruentX is seeking a Senior Outcomes Partner to own the full sales cycle for mid-market and enterprise accounts, selling outcomes, not hours, and shaping the company’s go-to-market strategy.

You will engage C-suite executives to uncover challenges, align AI-enabled CRM and contact center solutions, and collaborate with architects to craft outcomes-based proposals. Willingness to travel up to 25% is required.

Qualifications

• 10+ years of B2B sales experience with a consistent record of meeting or exceeding quota.
• Proven success closing complex deals with mid-market and enterprise organizations.
• Experience leading, coaching, or mentoring sales professionals.

Responsibilities

• Own the full sales cycle for mid-market and enterprise accounts, from prospecting to close.
• Build and manage a strong pipeline through strategic prospecting and executive networking.
• Engage C-suite and senior leaders to align solutions to measurable outcomes.
• Partner with solution architects and delivery leaders to shape outcomes-based proposals.
• Forecast, maintain CRM hygiene, and contribute to sales strategy and GTM.

Skills

B2B sales

Enterprise deals

Executive communication

Coaching/mentoring

Education

Bachelor's degree or equivalent experience

Tools

CRM software

Job description

congruentX is an AI-native CRM modernization and Mission Critical Agent company. We help organizations transform their Sales, Service, Marketing, and Contact Center operations by combining exceptional people with AI agents to deliver measurable business outcomes.

We are customer obsessed and we move fast. We measure success by the value we create for our clients, not by the hours we bill, and our engagements are outcomes-contracted. When our customers win, we win.

The Role

As a Senior Outcomes Partner, you'll sell outcomes, not hours, and help shape how congruentX goes to market as AI redefines CRM and the contact center.

What You'll Do

• Own the full sales cycle for mid-market and enterprise accounts, from prospecting and discovery through negotiation and close.
• Build and manage a strong pipeline through strategic prospecting, executive networking, and partner relationships.
• Engage C-suite and senior business leaders to uncover challenges and align solutions to measurable business outcomes.
• Partner with solution architects and delivery leaders to shape outcomes-based proposals and contracts.
• Model excellence in forecasting, pipeline discipline, and CRM hygiene for the broader team.
• Contribute to sales strategy, playbooks, and go-to-market approach as the team grows.
• Travel up to 25% to meet with clients, partners, and the team.

Who We're Looking For

You've built a track record of excellence, and you know it didn't come easy. You've lost deals, learned from them, and come back stronger. You understand that failure is inevitable and growth is a choice, and you hold yourself and your team to that standard.

We're looking for people with:

• Humility: Even with years of success, you stay coachable and keep learning from customers, peers, and the people you lead.
• Resilience: You handle long sales cycles, tough negotiations, and setbacks with composure and persistence.
• Curiosity: You want to understand how businesses work, why customers buy, and how AI is changing the game.
• An obsession with continuous improvement: You raise the bar for yourself and everyone around you.

Qualifications

• 10+ years of B2B sales experience with a consistent record of meeting or exceeding quota.
• Proven success closing complex deals with mid-market and enterprise organizations.
• Experience leading, coaching, or mentoring sales professionals.
• Strong executive presence and the ability to build trust with C-suite stakeholders.
• Excellent communication, negotiation, and business acumen skills.
• Ability to travel up to 25%.
• Bachelor's degree or equivalent experience.

Preferred Qualifications

• Experience selling CRM, Microsoft (Dynamics 365, Power Platform, Azure), or AI solutions.
• Experience with outcomes-based or value-based selling.
• Background in professional services or technology consulting sales.

congruentX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.