Outcomes Partner

CongruentX; Austin (TX); On-site; USD 60,000 - 110,000; Full time

Job summary

CongruentX in Austin is seeking an Outcomes Partner who will own the full sales cycle from first conversation to signed agreement with mid-market organizations across industries. You’ll learn how leaders decide, how AI reshapes CRM and contact centers, and how to build partnerships grounded in measurable value.

Expect high expectations and strong support from day one. The role emphasizes outbound prospecting, discovery, and closing opportunities while working in our Austin office 3–4 days per

Qualifications

• Bachelor's degree or equivalent experience.
• 0–2 years in sales, business development, or a customer-facing role.
• Track record of high performance in athletics, competition, leadership, or a demanding pursuit.
• Strong written and verbal communication skills.
• Genuine interest in enterprise technology, CRM, and AI.
• Ability to work from our Austin office 3–4 days per week.

Responsibilities

• Research mid-market organizations where CRM modernization and AI agents drive measurable outcomes.
• Build your pipeline through outbound prospecting: calls, email, LinkedIn, and events.
• Lead discovery conversations to understand each prospect's business challenges and goals.
• Partner with architects and delivery leaders to shape proposals tied to business outcomes.
• Drive opportunities through negotiation and close.
• Manage your pipeline and CRM activity with discipline.
• Learn about Microsoft Dynamics 365, Power Platform, AI agents, and the markets we serve.

Skills

Strong written and verbal comms

Enterprise tech interest

Austin office availability

Competitive track

Curiosity

Humility

Education

Bachelor's degree or equivalent

Job description

congruentX is an AI-native CRM modernization and Mission Critical Agent company. We help organizations transform their Sales, Service, Marketing, and Contact Center operations by combining exceptional people with AI agents to deliver measurable business outcomes.

We are customer obsessed and we move fast. We measure success by the value we create for our clients, not by the hours we bill, and our engagements are outcomes-contracted. When our customers win, we win.

The Role

As an Outcomes Partner, you'll own the full sales cycle with mid-market organizations across industries, from first conversation to signed agreement. You'll learn how business leaders make decisions, how AI is reshaping CRM and the contact center, and how to build partnerships grounded in real, measurable value.

Expectations will be high from day one. So will the support.

What You'll Do

• Research and identify mid-market organizations where CRM modernization and AI agents can drive measurable outcomes.
• Build your own pipeline through outbound prospecting, including calls, email, LinkedIn, and events.
• Lead discovery conversations to understand each prospect's business challenges, goals, and current technology.
• Partner with solution architects and delivery leaders to shape proposals tied to clear business outcomes.
• Drive opportunities through negotiation and close.
• Manage your pipeline and activity with discipline and accuracy in the CRM.
• Learn continuously about Microsoft Dynamics 365, the Power Platform, AI agents, and the markets we serve.

Who We're Looking For

You don't need years of sales experience. You need to have demonstrated excellence somewhere in your life. Maybe you were a college athlete. Maybe you competed in debate. Maybe you built a business, led an organization, or achieved something that required discipline, resilience, and relentless effort.

We look for people who know how to compete.

You will fail. Everyone does. What matters is what happens next. Do you take ownership? Do you learn quickly? Do you improve? Do you come back stronger? Failure is inevitable. Growth is a choice.

We're looking for people with:

• Humility: You know you don't have all the answers, and you're eager to learn from those around you.
• Resilience: You respond to setbacks by getting better, not by backing down.
• Curiosity: You want to understand how businesses work, why customers buy, and how technology changes the game.
• An obsession with continuous improvement: You hold yourself to a high standard and keep raising it.

Qualifications

• Bachelor's degree or equivalent experience; recent graduates are strongly encouraged to apply.
• 0–2 years of experience in sales, business development, or a customer-facing role (internships count).
• A track record of high performance in athletics, competition, entrepreneurship, leadership, or another demanding pursuit.
• Strong written and verbal communication skills.
• Genuine interest in enterprise technology, CRM, and AI.
• Ability to work from our Austin office 3–4 days per week.

congruentX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.