Senior Outbound Product Lead, Data Fabric & RaptorDB

ServiceNow; New York (NY); Hybrid; USD 191,000 - 334,000; Full time

Benefits offered by this job

Health plans

Flexible spending accounts

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow seeks a customer-obsessed Senior Staff Outbound Product Manager to lead the Data & Analytics product team for Workflow Data Fabric and RaptorDB Professional. You will craft market narratives, define messaging, and enable sales with compelling content and field programs.

The role focuses on translating complex data capabilities into customer value, engaging with executives and practitioners, and guiding go-to-market and adoption strategies in a fast-growing enterprise environment.

Qualifications

• 10+ years of enterprise software product management, outbound product management, or go-to-market experience with ownership of customer-facing launches.
• Experience building, positioning, and selling software to external enterprise customers.
• Ability to translate complex data capabilities into differentiated positioning and customer value.
• Exceptional communication and storytelling skills across technical and business audiences.
• Proven ability to influence cross-functionally across product, engineering, marketing, sales, and solution consulting.

Responsibilities

• Own the outbound product strategy for Workflow Data Fabric and RaptorDB Professional, translating data capabilities into customer value and market narratives.
• Define core messaging, use cases, personas, and proof points for technical and executive audiences.
• Shape launch strategy, field readiness, and adoption plans with product, marketing, sales, and customer teams.
• Serve as a product evangelist in briefings, webinars, and strategic deals, tailoring messages for diverse audiences.
• Translate data, analytics, and AI concepts into clear business outcomes and seller-ready messaging.
• Turn field feedback into actionable roadmap recommendations and outbound investments.
• Create high-impact deliverables like sales playbooks, demos, and competitive guides.
• Establish success metrics for outbound initiatives including launch readiness and pipeline influence.

Skills

Outboud product strategy

Go-to-market experience

Customer-facing launches

Communication skills

Cross-functional collaboration

Storytelling

Leadership

Job description

ServiceNow seeks a customer-obsessed Senior Staff Outbound Product Manager to lead the Data & Analytics product team for Workflow Data Fabric and RaptorDB Professional. You will craft market narratives, define messaging, and enable sales with compelling content and field programs.

The role focuses on translating complex data capabilities into customer value, engaging with executives and practitioners, and guiding go-to-market and adoption strategies in a fast-growing enterprise environment.