Senior Outbound Product Manager, Data & Analytics (Remote)

SmartRecruiters, Inc.; Washington; Hybrid; USD 191,000 - 334,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a highly technical, customer-obsessed Sr. Staff Outbound Product Manager to join the Data & Analytics team responsible for Workflow Data Fabric and RaptorDB. This role translates complex data capabilities into clear customer value and leads cross-functional launch and field enablement initiatives.

The position sits at the intersection of data architecture, platform performance, analytics, and AI readiness, driving adoption across enterprise customers and strategic deals.

Qualifications

• 10+ years in enterprise software product management or related roles.
• Experience with outbound product management or go-to-market leadership.
• Ability to translate technical concepts into business value.
• Experience working with enterprise customers.
• Strong storytelling and executive communication.

Responsibilities

• Own outbound product strategy for Workflow Data Fabric and RaptorDB Professional.
• Define core messaging, use cases, personas, competitive differentiation, and customer proof points.
• Collaborate with cross-functional teams on launch strategy, field readiness, growth motions, and adoption plans.
• Serve as a product evangelist in customer briefings, executive conversations, analyst sessions, webinars, conferences, and strategic deal support.
• Translate technical concepts across data strategy, databases, integration, transactional and analytical processing, distributed systems, data management, platform performance, and AI readiness into business value.
• Turn field feedback, customer insights, competitive intelligence, and adoption signals into actionable roadmap priorities and GTM plans.
• Create enablement materials including sales playbooks, demos, solution briefs, competitive guides, and training content.
• Help establish and track success metrics for outbound initiatives, including launch readiness, seller adoption, customer engagement, and pipeline influence.

Skills

Outbound product management

Enterprise software

Data platforms knowledge

Communication skills

Cross-functional influence

Job description

ServiceNow is seeking a highly technical, customer-obsessed Sr. Staff Outbound Product Manager to join the Data & Analytics team responsible for Workflow Data Fabric and RaptorDB. This role translates complex data capabilities into clear customer value and leads cross-functional launch and field enablement initiatives.

The position sits at the intersection of data architecture, platform performance, analytics, and AI readiness, driving adoption across enterprise customers and strategic deals.