Senior Order-to-Cash Analyst (Remote)

Speedrun Talent Network; San Francisco (CA); Remote; USD 105,000 - 153,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Retirement plan

Parental leave

Paid time off

Sick leave

Annual bonus

Sales incentive

Job summary

Figma is seeking an Order Management professional to own the end-to-end order-to-cash process, including contract review, order entry, and invoicing. You will partner with Sales and Support to resolve discrepancies and support complex orders across systems.

The role involves UAT for new products, price models, and billing releases, plus month-end and quarter-end close tasks while maintaining SOX controls. Remote in the United States is supported.

Qualifications

• 3+ years in order management, order-to-cash, billing operations, or revenue operations at a SaaS company.
• Hands-on experience with Salesforce (RLM or CPQ), an ERP such as NetSuite, and a payment processor such as Stripe.
• Clear understanding of how order entry decisions flow downstream into billing and revenue.
• Advanced Excel and Google Sheets skills — pivots, XLOOKUP, reconciling large datasets across systems — and comfort with data query tools.
• Exceptional attention to detail and a track record of producing quality work under quarter-end pressure, with excellent written and verbal communication across finance and non-finance audiences.

Responsibilities

• Own the order process end to end — from contract review and order entry through to invoicing — processing orders accurately and within SLA, including our most complex work with validation for completeness, accuracy and policy compliance
• Serve as a go-to resource for Sales and Support on billing and invoicing questions, and partner with cross functional partners to investigate discrepancies and booking blockers across systems — following up to conclusion
• Detail-review routine orders processed by other analysts and our BPO partners, identifying error patterns and driving them to resolution
• Play a key role in UAT for new products, SKUs, pricing models, and billing system releases — writing and executing test scripts, running end-to-end tests from order through billing, documenting bugs clearly, and working with cross functional partners to resolve
• Support month-end and quarter-end close, including reconciliations, accruals, and data integrity across systems, while maintaining SOX controls, audit documentation, and the SOPs and test cases your areas run on
• Take ownership of ad-hoc projects related to process improvement, system upgrades, or controls enhancements across the order-to-cash lifecycle

Skills

Salesforce

NetSuite

Stripe

Excel

Google Sheets

Data analysis

Communication

Tools

CPQ (RLM)

Job description

Figma is seeking an Order Management professional to own the end-to-end order-to-cash process, including contract review, order entry, and invoicing. You will partner with Sales and Support to resolve discrepancies and support complex orders across systems.

The role involves UAT for new products, price models, and billing releases, plus month-end and quarter-end close tasks while maintaining SOX controls. Remote in the United States is supported.