Senior Ops Leader – Lean Fulfillment & Team Growth

Amazon; Vacaville (CA); On-site; USD 135,000 - 182,700; Full time

Job summary

Amazon in Vacaville, CA seeks a Sr. Operations Manager to lead site-wide operations, drive budgetary and people development goals, and mentor a team of Operations and Area Managers.

You will champion Lean and process improvements, oversee safety and quality, and align performance with the business plan. Ideal candidates have 7+ years of management experience, strong staffing lifecycle expertise, and a track record of cross-functional leadership.

Qualifications

• 7+ years of direct management experience.
• Bachelor's degree or equivalent, or 2+ years of equivalent experience.
• Experience with staffing lifecycle: interviewing, hiring, performance management, and terminations.
• Experience in performance metrics and process improvement.
• Lean methodologies experience.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Sets and clarifies requirements and expectations for Operations and Area Managers; measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Skills

People management

Staffing lifecycle

Performance metrics

Lean methodologies

Flexible scheduling

Education

Bachelor's degree or equivalent, or 2+ years of equivalent experience

Job description

Amazon in Vacaville, CA seeks a Sr. Operations Manager to lead site-wide operations, drive budgetary and people development goals, and mentor a team of Operations and Area Managers.

You will champion Lean and process improvements, oversee safety and quality, and align performance with the business plan. Ideal candidates have 7+ years of management experience, strong staffing lifecycle expertise, and a track record of cross-functional leadership.