Senior Ops Leader — AR Fulfillment & Lean Excellence

Amazon; Baton Rouge (LA); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Job summary

Amazon in Baton Rouge is seeking a Sr. Operations Manager to lead Inbound or Outbound at the NACF AR Operations site. You will oversee budget, people development, and performance, coaching Operations and Area Managers to meet objectives while maintaining strong employee relations.

The role emphasizes Lean process optimization, safety, quality, and customer experience, with close collaboration across HR, Finance, Facilities, Safety and IT to secure resources and drive continuous improvement.

Qualifications

• Bachelor's degree or equivalent.
• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with performance metrics, process improvement and Lean techniques.
• Full staffing lifecycle including interviewing, hiring, performance management, promotions and termination.
• MBA preferred for strategic leadership.

Responsibilities

• Drives quality initiatives and Lean process improvements to meet business objectives.
• Oversees safety, quality and customer experience for Inbound or Outbound operations.
• Sets clear requirements for Operations and Area Managers; measures performance and provides feedback.
• Leverages managers by sourcing ideas and creating improvement plans across the area.
• Shares best practices across departments, shifts and the network.
• Works with HR, Finance, Facilities, Safety, IT and others to secure resources for projects.

Skills

Lean methodologies

Performance metrics

People management

Staffing lifecycle

Education

Bachelor's degree or equivalent

MBA preferred

Bachelor's degree in Engineering or Operations

Job description

Amazon in Baton Rouge is seeking a Sr. Operations Manager to lead Inbound or Outbound at the NACF AR Operations site. You will oversee budget, people development, and performance, coaching Operations and Area Managers to meet objectives while maintaining strong employee relations.

The role emphasizes Lean process optimization, safety, quality, and customer experience, with close collaboration across HR, Finance, Facilities, Safety and IT to secure resources and drive continuous improvement.