Senior Operations Transformation Specialist

MaineHealth Accountable Care Organization; Westbrook (ME); On-site; USD 77,000 - 104,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth Accountable Care Organization in Westbrook, ME seeks a Senior Operations Transformation Specialist to lead strategic improvement initiatives, align operational excellence with systemwide goals, and drive performance-driven programs across the organization.

The role partners with leaders at all levels, supports planning and monitoring of processes tied to the MaineHealth Strategic Plan Scorecard, and requires Lean Six Sigma Green Belt certification and strong change management skills.

Qualifications

• Bachelor’s degree in Health Science, Operations Management, Leadership, Organizational Development, Improvement Science, Behavioral Science, Systems Engineering, or related field.
• Master’s degree preferred.

Responsibilities

• The Senior Operational Transformation Specialist leads strategic improvement initiatives across the organization by aligning operational excellence with systemwide goals and priorities.
• This role drives process improvement, team development, change facilitation, and the implementation of performance-driven initiatives through systematic methodologies and cross-functional collaboration.
• Supports planning, execution and monitoring of processes and systems tied to the MaineHealth Strategic Plan Scorecard and overall Strategic Plan.

Skills

Communication

Active listening

Negotiation

Problem solving

Team collaboration

Leadership

Education

Bachelor’s degree

Master’s degree preferred

Tools

Lean Six Sigma Green Belt

PDCA/PDSA/Kaizen

Job description

Senior Operations Transformation Specialist

Location: Westbrook, ME
Facility: MaineHealth Corporate
Schedule: Full Time
Shift: Day
Job Category: Professional - Nonclinical
Req #: 84497
Date Posted: Aug 21, 2026

The Senior Operational Transformation Specialist leads strategic improvement initiatives across the organization by aligning operational excellence with systemwide goals and priorities. This role drives process improvement, team development, change facilitation, and the implementation of performance-driven initiatives through scientific methodologies and cross-functional collaboration . Additionally, the Specialist II through Operational Transformation deployment builds relationship with leaders at all levels of the region, including clinicians, front line care teams and other stakeholders to assess and enhance systems to produce optimal organizational process outcomes. This role supports the planning, execution and monitoring of processes and systems tied to the MaineHealth Strategic Plan Scorecard and overall Strategic Plan.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Bachelor’s degree in Health Science, Operations Management, Leadership, Organizational Development, Improvement Science, Behavioral Science, Systems Engineering, or related field. Master’s degree preferred.
• License/Certifications: PMP Certificate Preferred
• Experience: Minimum of five years’ experience of leadership and healthcare experience in the performance improvement space, process and /or program leadership preferred. Note: 5 years of experience as a Specialist I within the department) will be considered in lieu of a Bachelor’s degree with the candidate’s commitment to complete a Bachelors degree within 3 years of hiring.
• Additional Skills/Requirements Required: Lean Six Sigma Green Belt Lean Six Sigma Green Belt certification , with a commitment to acquire a black belt certification within 3 years. Lean Sigma Black Belt preferred.
• Additional Skills/Requirements: Skilled at applying the scientific method (PDCA, PDSA, Kaizen) as a foundational approach to problem solving. Ability to work with diverse teams representing various disciplines and all levels of staff. Excellent communication and active listening skills. Ability to negotiate collaborative efforts with other departments. Proficiency in multiple computer software programs related to performance improvement

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $77,147.20to $104,353.60per year.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.