Senior Operations & Systems Integrations Lead

Immortals; United States; Remote; USD 135,000 - 175,000; Full time

Job summary

Immortals seeks an experienced operations systems professional to own and optimize our NetSuite-based ecosystems, middleware, and WMS. You will drive integrations, data integrity, and scalable processes across DTC, Amazon, retail, and international channels.

You will lead cross-functional efforts with Operations, Supply Chain, E-commerce, and external partners to ensure clean data flows, efficient order management, and accurate inventory reconciliation as we scale.

Qualifications

• 7+ years of experience in business systems, operations, ecommerce, or systems integrations.
• Strong hands-on NetSuite experience, including item creation, inventory management, and order management.
• Demonstrated experience managing integrations and data flows across ERP systems, middleware, ecommerce platforms, WMS, and other apps.
• Understanding of end-to-end order-to-cash, inventory management, and financial reconciliation processes.
• Proven ability to troubleshoot complex, cross-system issues and coordinate solutions across internal teams and partners.
• Experience supporting system implementations and operational expansion across sales channels and markets.

Responsibilities

• Own day-to-day performance, configuration, and improvements of the operational systems ecosystem (NetSuite, middleware, WMS).
• Lead root-cause analysis for integration failures and data mismatches; coordinate solutions.
• Maintain visibility into system dependencies and data movement; optimize configurations for scale.
• Manage end-to-end workflows across DTC, Amazon, retail, wholesale, B2B, and international channels.
• Set up and maintain items/SKUs in NetSuite and connected systems; support new product launches and lifecycle changes.
• Collaborate with Supply Chain, Finance, and 3PL partners to ensure inventory accuracy and reconciliation.

Skills

NetSuite

ERP integrations

Data flows

Order management

Inventory management

Problem solving

Documentation

Tools

Pipe17

Celigo

Job description

Immortals seeks an experienced operations systems professional to own and optimize our NetSuite-based ecosystems, middleware, and WMS. You will drive integrations, data integrity, and scalable processes across DTC, Amazon, retail, and international channels.

You will lead cross-functional efforts with Operations, Supply Chain, E-commerce, and external partners to ensure clean data flows, efficient order management, and accurate inventory reconciliation as we scale.