Senior Operations & Supply Chain Manager

Verint Systems, Inc.; Columbus (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

Verint Systems Inc. is seeking a Manager, Operations to lead end-to-end supply chain activities, including forecasting, material planning, warehousing, inventory, and distribution.

You will collaborate with procurement, sales, support, quality and NPI to drive on-time delivery and customer satisfaction. The role emphasizes external logistics management with third-party providers, plus internal leadership of a team of operations specialists.

Qualifications

• BS in Industrial engineering, Operations, Logistics or related discipline, or equivalent work experience.
• 6 years’ experience in Hardware Operations & Supply chain; at least 4 years of leadership in manufacturing or supply chain environment.
• Excellent analytical skills and experience with self-service BI reporting.
• Understanding of statistics, operations research and optimization of transportation networks.
• Strong interpersonal and teamwork skills.
• Strong communication skills and effectively presents information to leaders, employees, and customers.
• Ability to work independently and handle multiple projects.
• Driven, positive, and effective leader.
• Strong process orientation and development of skills.
• Flexible working hours to accommodate a global operations organization.
• Background screening including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

Responsibilities

• Drive operational activities with leadership to support business objectives.
• Evaluate performance by gathering, analyzing, and interpreting data and metrics.
• Direct inbound or outbound logistics operations, such as transportation optimization, warehouse activities, safety performance, or logistics quality management.
• Manage the daily fulfillment of customer shipments by working with Verint’s third party logistics service providers.
• Coordinate and communicate with planning, production, shipping, and procurement to meet order requirements and set priorities to achieve on-time delivery and maximize inventory.
• Regularly evaluate the efficiency of business procedures according to organizational objectives and identify/implement improvements.
• Own decisions and risks mitigators to execute on competing priorities and monitor specific supply chain-based Key Performance Measurement Matrix such as OTD (On Time Delivery), and MTTR (Mean Timer to Repair).
• Manage relationships and monitor agreements with external partners/vendors.
• Create policies or procedures for end-to-end supply chain activities.
• Plan and/or implement material flow management systems to meet production requirements.
• Analyze all aspects of corporate logistics to determine the most cost-effective, productive, accurate or timelines objectives of transporting product or supplies.
• Implement specific customer requirements, such as internal reporting or customized transportation metrics.
• Monitor product import/export processes to ensure compliance with regulatory or legal requirements.
• Negotiate transportation rates or services.
• Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
• Plan and implement improvements to internal or external logistics systems or processes.
• Recommend new or improved technology, such as automated systems.
• Develop risk management programs to ensure continuity of supply in emergency scenarios.
• Collaborate with other departments to integrate logistics with business systems or processes, such as sales, order management, accounting, customer support, product, NPI (New Product Introduction), and quality.
• Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
• Conduct or review environmental audits for logistics activities, such as storage, distribution, or transportation.
• Lead a team of operations specialists to execute these responsibilities with your guidance.

Skills

BI reporting

Analytical skills

Leadership

Communication

Multitasking

Process orientation

Teamwork

Independent work

Global flexibility

Education

BS in Industrial Engineering

Related discipline / equivalent experience

Tools

Self-service BI

Job description

Verint Systems Inc. is seeking a Manager, Operations to lead end-to-end supply chain activities, including forecasting, material planning, warehousing, inventory, and distribution.

You will collaborate with procurement, sales, support, quality and NPI to drive on-time delivery and customer satisfaction. The role emphasizes external logistics management with third-party providers, plus internal leadership of a team of operations specialists.