Senior Operations Specialist

Preply; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Preply is seeking a Senior Supply Operations Specialist to drive growth-focused supply initiatives within the tutor ecosystem. You will oversee tutor coverage, liquidity and lifecycle readiness to support Preply Business and Expansion initiatives, collaborating across growth, engagement, B2B, and product teams.

You will work with Supply, RevOps, Data and other teams to run day-to-day operations and implement scalable programs that ensure high-quality tutor experiences and learner satisfaction.

Responsibilities

• Drive Supply workstreams for priority growth areas, with a focus on tutor coverage and liquidity, quality and lifecycle readiness (includes own our program for Preply Business Tutors, improving tutor quality for our B2B learners; supply readiness for new subjects and segments in Expansion)
• Represent Supply in cross-functional planning, so Supply implications shape priorities, sequencing and launch requirements (e.g., B2B planning with commercial partners, the Expansion squad)
• Be the Supply point of contact for day-to-day questions and edge cases, and esc ...
• Structure ambiguous problems into clear plans, workstreams and decisions, and deliver from diagnosis to rollout with Product, Data, Growth, RevOps, Expansion and other Supply teams
• Identify the biggest supply gaps and drive the right fixes (e.g., where NLS tutors drop off in the funnel compared with language subjects; B2B tutor satisfaction and problematic lessons)
• Strengthen the end-to-en

Job description

We power people’s progress.At Preply, we’re all about creating life‑changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human‑led, tech‑enabled - and it’s creating real impact.We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human‑led, AI‑enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category‑defining company, we’re shaping what the future of learning looks like at global scale.Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.

Meet the team!Supply Operations is the team behind Preply's tutor ecosystem - from how tutors grow and perform, to how they engage with learners and the platform. We work across Growth, Performance, Engagement, B2B, and Expansion to deliver a great tutor experience at scale.As we expand into new subjects, new learner segments and corporate learning through Preply Business, we’re building the Supply foundations that make growth work in practice: tutors who can be discovered, matched and succeed through a clear lifecycle and a high‑quality experience.As a Senior Supply Operations Specialist, you’ll cover main investment areas of growth: Preply Business (B2B) and Expansion into non‑language subjects (NLS). You’ll work closely with B2B, Expansion, RevOps, Product, Data, Growth and the other Supply and Preply teams. This is a hands‑on role: you’ll run day‑to‑day supply operations and deliver the programs and improvements that make both areas scalable. The split between the two areas will evolve as priorities shift.

What you’ll be doing:

• Drive Supply workstreams for priority growth areas, with a focus on tutor coverage and liquidity, quality and lifecycle readiness (includes own our program for Preply Business Tutors, improving tutor quality for our B2B learners; supply readiness for new subjects and segments in Expansion)
• Represent Supply in cross‑functional planning, so Supply implications shape priorities, sequencing and launch requirements (e.g., B2B planning with commercial partners, the Expansion squad)
• Be the Supply point of contact for day‑to‑day questions and edge cases, and esc ...
• Structure ambiguous problems into clear plans, workstreams and decisions, and deliver from diagnosis to rollout with Product, Data, Growth, RevOps, Expansion and other Supply teams
• Identify the biggest supply gaps and drive the right fixes (e.g., where NLS tutors drop off in the funnel compared with language subjects; B2B tutor satisfaction and problematic lessons)
• Strengthen the end-to-en