Senior Operations Processor – Corrections & Data Integrity

Corebridge Financial; Houston (TX); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health and Wellness

401(k) Plan with company match

Employee Assistance Program

Matching charitable donations

Volunteer Time Off

Paid Time Off 24 PTO days

Job summary

Corebridge Financial is seeking a meticulous Corrections Specialist to support retirement services and client accounts from its Houston office. You will correct products/features, post funds, update fields, and coordinate with advisors to ensure accuracy in corrective activity, following established procedures.

You will collaborate across departments, learn to interpret services, and handle complex corrected documents while maintaining high standards and timely processing in a hybrid work

Qualifications

• 3+ years business experience (VALIC experience is a plus).
• 1+ years’ experience creating and/or working with Microsoft Excel spreadsheets as a tool to prepare simple and/or complex calculations (preferred).
• SAP, TAPS and Wire Transfer experience preferred.
• 1+ years' experience in accounting and/or bookkeeping is preferred.
• Excellent written customer service skills that include the use of excel spreadsheets and shared documents.
• Excellent problem-solving skills and the ability to meet deadlines.
• Excellent prioritization skills to manage caseload.

Responsibilities

• Work closely with internal and external customers and other departments, researching all approaches to meet client needs
• Maintain high work standards reviewing and processing complex financial documents and legal documents
• Process correction requests while maintaining quality review standards, and time lines
• Use positive customer relations skills to communicate accurately, clearly detailed and professional
• Learn, understand, and interpret services offered in order to assess and correct errors to ensure compliance with products and services sold
• Work in a team environment, develop working relationships inside and outside the organization, share information and ideas with team members/management, and strive to achieve continuous improvement and increase efficiency
• Handle special complex projects as assigned
• Evaluate and resolve escalated and high priority cases using research skills and alternative approaches
• Evaluate different resolutions and/or methods of correction depending on corrective activity requested

Skills

Business experience

Excel skills

Problem solving

Prioritization

Customer service

Tools

SAP

TAPS

Wire Transfer

Job description

Corebridge Financial is seeking a meticulous Corrections Specialist to support retirement services and client accounts from its Houston office. You will correct products/features, post funds, update fields, and coordinate with advisors to ensure accuracy in corrective activity, following established procedures.

You will collaborate across departments, learn to interpret services, and handle complex corrected documents while maintaining high standards and timely processing in a hybrid work