Senior Operations Manager - Fast-Casual Brand Growth

Playa Bowls, LLC.; Gaithersburg (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Benefits (Vision, Dental, Health)

401(k)

Advancement opportunities

Fun work environment

Employee discounts

Job summary

Playa Bowls, LLC seeks a hands-on General Manager in Gaithersburg, MD to lead daily operations, oversee guest experiences, and drive sales growth in a vibrant fast-casual setting.

You will interview, hire, train staff, manage scheduling and budgets, ensure food quality and safety, and foster a fun, high-energy team culture.

Join a company that values development, offers competitive pay, benefits, 401(k), and employee discounts.

Qualifications

• Experience leading a team in a fast-paced food-service environment.
• Strong customer service and communication skills.
• Ability to interview, hire, train staff and manage daily operations.

Responsibilities

• Check products for consistency, palatability, and flavor.
• Address complaints about food quality and service.
• Schedule and receive deliveries; verify quality and quantity.
• Monitor budgets and timesheets.
• Supervise staff hours and assign duties to ensure efficient operations.
• Ensure compliance with health and safety regulations.
• Organize staff training and evaluate performance.
• Maintain records and handle opening/closing procedures.

Skills

Customer Service

Administration and Management

Sales and Marketing

Communication

Team Leadership

Recruitment

Training

Budgeting

Operations Planning

Quality Control

Problem Solving

Food Service Knowledge

Job description

Playa Bowls, LLC seeks a hands-on General Manager in Gaithersburg, MD to lead daily operations, oversee guest experiences, and drive sales growth in a vibrant fast-casual setting.

You will interview, hire, train staff, manage scheduling and budgets, ensure food quality and safety, and foster a fun, high-energy team culture.

Join a company that values development, offers competitive pay, benefits, 401(k), and employee discounts.