Senior Operations Manager

DSJ Global; Plainfield (CT); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Senior Operations Manager to oversee operations and lead a dedicated team. This pivotal role involves ensuring safety, optimizing inventory flow, and driving continuous improvement. You'll mentor supervisors, manage HR concerns, and report on key performance indicators to senior leadership. If you thrive in a fast-paced environment and possess strong leadership skills, this opportunity offers a chance to make a significant impact in a large-scale supply chain network. Join a forward-thinking company where your contributions will be valued and recognized.

Qualifications

• 3-5 years in distribution center operations or similar environment.
• Proven leadership with direct responsibility for team members.

Responsibilities

• Champion a culture of safety and resolve safety issues.
• Lead and mentor Operations Supervisors to meet performance goals.
• Monitor daily inventory flow and adjust resources in real-time.

Skills

Leadership

Bilingual (Spanish or Haitian Creole)

Resource Management

Problem-Solving

Coaching

Mentoring

Distribution

Logistics

Warehouse Management

Education

Bachelor's degree in Supply Chain

Bachelor's degree in Business

Bachelor's degree in Industrial Engineering

Job description

Vice President- Market Specialist, Sales & Operations Recruitment

The Senior Operations Manager plays a pivotal leadership role in overseeing the end-to-end operations within the facility, ensuring the smooth, safe, and efficient movement of inventory to meet demand. This role leads a team of Operations Supervisors, manages daily workflow across shifts, and aligns resources to operational priorities. The Senior Operations Manager is accountable for performance metrics, drives continuous improvement, and acts as a key liaison between frontline operations and senior leadership.

Key Responsibilities:

1. Champion a culture of safety, identifying and resolving safety issues and conducting regular safety observations.
2. Lead and mentor Operations Supervisors, ensuring alignment with performance goals, safety standards, and business objectives.
3. Monitor daily inventory flow, adjusting labor and resources in real-time to meet production volume and customer demand.
4. Communicate clearly and consistently with teams about priorities, process changes, safety matters, and operational updates.
5. Report on key performance indicators (KPIs) and financial metrics to senior leadership and corporate partners.
6. Collaborate cross-functionally with Support Managers, other shifts, and corporate teams to ensure seamless operations.
7. Identify operational bottlenecks and implement process improvements to enhance efficiency and throughput.
8. Manage HR-related concerns including attendance, pay, job changes, and workplace accommodations.
9. Drive talent acquisition, onboarding, and development for Operations Supervisors and team members.
10. Set expectations, provide timely feedback, and support career growth through meaningful development opportunities.
11. Lead teams through organizational change, ensuring clarity, engagement, and operational continuity.

Qualifications:

• Education: Bachelor's degree in Supply Chain, Business, Industrial Engineering, or a related field preferred.
• MUST BE BILINGUAL (Spanish or Haitian Creole)
• Experience:
• 3-5 years in distribution center operations or similar environment
• Proven leadership with direct responsibility for salaried and hourly team members
• Strong background in coaching, mentoring, and leading change
• Skilled in resource management, problem-solving, and executing corporate initiatives

Preferred: Experience within a large-scale supply chain network or corporate-led operational transformation.

Desired Skills and Experience: Distribution, Logistics, Warehouse, Leadership, Management, Spanish Speaking

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Distribution, Management, and Supply Chain

Industries

• Retail Appliances, Electrical, and Electronic Equipment