Senior Operations Manager (Social Housing)

COBURG BANKS LIMITED; Newport (VT); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Operations Property Manager to lead their property services team. This pivotal role involves overseeing a diverse team of surveyors and managing complex contractor relationships to enhance service delivery in affordable housing. The successful candidate will ensure that regional repairs and major works are executed to the highest standards while maintaining budgetary controls. This home-based position offers the chance to shape the future of property management in a collaborative environment, making a meaningful impact on community housing initiatives.

Qualifications

• Experience in delivering planned investment and major works.
• Proven leadership of multi-disciplinary teams across regions.

Responsibilities

• Manage and lead a surveying team to oversee affordable housing.
• Develop strategic relationships for planned investment and repairs.

Skills

Leadership

Budget Management

Data Evaluation

Building Regulations Knowledge

IT Literacy (Excel, PowerPoint)

Education

HND or equivalent in Construction, Housing, or Property

Tools

Excel

PowerPoint

Job description

Our client, a national affordable housing organisation, requires a Senior Operations Property Manager to join their expanding property services team. The role involves managing and leading a team of surveying staff to oversee the stock of their affordable housing portfolio.

The successful candidate will be expected to deliver regional repairs, voids, planned investment, and major works programmes, ensuring these are completed to targets and standards for revenue, cost, quality, and time, in line with the organisation's repairs and investment strategy.

This role includes overseeing contractor performance and managing complex contractor relations to increase overall deliverables and value for money.

This is a home-based position with occasional meetings for performance review and office management. The candidate will manage a multi-disciplinary and diverse surveying team across a wide geographical area and oversee allocated budgets.

Key duties include:

1. Developing and maintaining long-term strategic relationships with key partners to deliver a customer-focused programme of planned investment, major repairs, responsive, and void repairs, fostering a seamless service with shared values.
2. Leading the appointment and management of sustainable partnerships, ensuring contractors, including specialists, are resilient, profitable, and deliver high-quality services.
3. Developing and implementing processes and procedures based on data evaluation.
4. Collaborating closely with other senior members of the department at regional and national levels.
5. Managing the surveying team effectively.

Qualifications and experience required:

• Educated to HND level or equivalent, with a professional qualification in construction, housing, or property.
• Experience at a senior level delivering programmes of planned investment, major works, and responsive repairs.
• Proven leadership of multi-disciplinary teams across wide geographical areas.
• Experience managing large service budgets.
• Knowledge of building law, regulations, contracts, contract law, health and safety legislation, and best practices.
• Experience reporting to executive management teams and board members.
• Ability to work collaboratively within a development management team.
• High IT literacy, including proficiency in Excel, PowerPoint, etc.
• A full clean UK driving licence, as travel to various sites will be required.

If you would like more information or wish to apply, please contact us.

TristoneNash is acting as an employment agency on behalf of the client.