Senior Operations Learning Architect

TAH Operations LLC (1LT); Tustin (CA); On-site; USD 80,000 - 133,000; Full time

Job summary

Tricon is seeking a Senior Operations Training Specialist to design, deliver, and maintain practical training solutions that enhance employee capability and operational consistency.

They partner closely with Operations leaders, subject matter experts, Talent Development, and cross-functional stakeholders to translate business needs, SOP changes, system updates, and process improvements into effective learning experiences.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Education, or equivalent.
• At least 2 years of experience in training facilitation, instructional design, or related roles.
• Experience with SOPs, operational workflows, and training content development.

Responsibilities

• Design and develop learning content including facilitator guides, job aids, and knowledge checks.
• Deliver in-person, virtual, and hybrid training sessions for operations processes.
• Lead multiple training initiatives with timelines, coordination, and post-launch reinforcement.
• Coach learners, provide support, and adapt content as SOPs and systems change.

Skills

Instructional design

Training delivery

Project coordination

Communication skills

Education

Bachelor's degree

Tools

Articulate 360

Camtasia

Canva

LMS platforms

AI-enabled tools

Job description

Tricon is seeking a Senior Operations Training Specialist to design, deliver, and maintain practical training solutions that enhance employee capability and operational consistency.

They partner closely with Operations leaders, subject matter experts, Talent Development, and cross-functional stakeholders to translate business needs, SOP changes, system updates, and process improvements into effective learning experiences.