Senior Operations Training Architect

Tricon Homes; Tustin (CA); On-site; USD 80,000 - 133,000; Full time

Job summary

Tricon Homes is seeking a Senior Operations Training Specialist to design, deliver, and maintain practical training solutions that improve employee capability and operational consistency. You will partner with Operations leaders and subject matter experts to translate business needs and SOP changes into engaging learning experiences.

The role requires strong initiative, change agility, and the ability to stand up and revise content quickly as SOPs and priorities shift, in a fast-paced

Qualifications

• Bachelor’s degree in HR, Business Administration, Education, Organizational Development, Communications, IT, or equivalent.
• At least 2 years of experience in training facilitation, instructional design, or operations training.
• Experience with SOPs, operational workflows, and process documentation.
• Ability to translate complex concepts into clear learning content.
• Strong communication and stakeholder management skills.

Responsibilities

• Design, develop, and maintain training materials across ILT, vILT, eLearning, blended, and microlearning modalities.
• Facilitate in-person, virtual, and hybrid training sessions for new hires and existing employees.
• Lead multiple training initiatives, manage timelines, and coordinate with vendors as needed.
• Translate business needs and SOP updates into effective learning experiences.
• Drive adoption and engagement by tailoring messaging to audiences and change readiness.

Skills

Instructional design

Training facilitation

Project coordination

Stakeholder management

Change management

Effective communication

Education

Bachelor’s degree or equivalent

Tools

Articulate 360

Camtasia

Canva

LMS platforms

AI-enabled tools

Job description

Tricon Homes is seeking a Senior Operations Training Specialist to design, deliver, and maintain practical training solutions that improve employee capability and operational consistency. You will partner with Operations leaders and subject matter experts to translate business needs and SOP changes into engaging learning experiences.

The role requires strong initiative, change agility, and the ability to stand up and revise content quickly as SOPs and priorities shift, in a fast-paced