Operations Training Specialist

Ellaway Blues Consulting; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Ellaway Blues Consulting client in the Fort Worth area is seeking a Senior Operations Training Specialist to design, deliver, and improve training programs that strengthen workforce capability and operational excellence.

This role partners with operations, HR, and Learning & Development to assess needs, create high-impact learning materials, and support continuous improvement across a fast-growing manufacturing environment.

Qualifications

• Design and deliver training programs for frontline staff, supervisors, and managers.
• Develop instructional materials, e-learning modules, job aids, and SOPs.
• Facilitate classroom, virtual, and on-the-job training sessions.
• Track and evaluate training effectiveness using assessments and performance metrics.

Responsibilities

• Conduct training needs assessments in coordination with operations and HR.
• Develop engaging training programs and materials.
• Deliver training sessions in multiple formats (in-person, virtual, on-the-job).
• Maintain training records and ensure compliance with standards.
• Drive continuous improvement of training content and methods.
• Serve as SME on operational processes and systems.
• Collaborate with L&D, HR, and operations to align with strategic goals.

Skills

Instructional design

Facilitation

Project management

Data analysis

Communication

Education

Bachelor's degree in Education, HR, Business, or related field

Tools

Articulate

Captivate

Job description

Our client in the Fort Worth, TX area is seeking a Senior Operations Training Specialist to design, deliver, and improve training programs that strengthen workforce capability and operational excellence. This role partners closely with operations, HR, and Learning & Development teams to assess training needs, create high-impact learning materials, and support continuous improvement across a fast-growing organization. The ideal candidate is an experienced facilitator with strong instructional design skills and a passion for developing employees in manufacturing or operations environments.

Responsibilities

• Conduct training needs assessments in coordination with operations leaders and HR
• Design and deliver engaging training programs for frontline staff, supervisors, and managers
• Develop instructional materials, e-learning modules, job aids, and SOPs
• Facilitate classroom, virtual, and on-the-job training sessions
• Track and evaluate training effectiveness using assessments, feedback, and performance metrics
• Support onboarding and upskilling initiatives for new and existing employees
• Maintain accurate training records and ensure compliance with regulatory and company standards
• Drive continuous improvement of training content, delivery methods, and learning systems
• Serve as a subject matter expert on operational processes and systems
• Partner with L&D, HR, and operations stakeholders to align training programs with strategic goals

Qualifications/Certifications

• Bachelor’s degree in Education, HR, Business, or a related field
• 5+ years of experience in training, operations, or learning & development within the manufacturing, logistics, or service operations environments
• Strong knowledge of adult learning principles and instructional design
• Certifications in training or instructional design (CPTD, ATD, Kirkpatrick, etc.)
• Experience using LMS platforms and e-learning tools (e.g., Articulate, Captivate)
• Excellent facilitation, communication, and interpersonal skills
• Ability to analyze performance data and translate insights into effective learning solutions
• Strong project management and organizational skills