Senior Operations Leader — Orthopaedic Practice

Arthritis & Sports | Orthopaedics, Physical Therapy, and Wellness; Sterling (VA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Continuing education

Professional development opportunities

Job summary

Arthritis & Sports Orthopaedics, Physical Therapy & Wellness is seeking a Senior Operations Manager to lead operations for a high-volume orthopedic surgery practice in a hands-on healthcare leadership role. You will balance clinical operations, patient experience, staff leadership, technology, and regulatory compliance, reporting to the Practice CEO.

You will drive strategic and day-to-day operations, oversee NextGen EMR and practice management, and partner with billing, IT, and vendors to

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Health Management, or related field (equivalent healthcare management experience may be considered).
• 5+ years of healthcare operations or physician practice management experience.
• Experience managing or optimizing electronic medical record/practice management systems; NextGen experience preferred.
• Strong understanding of physician practice operations and revenue cycle management.
• Experience partnering with IT teams and third-party technology vendors.

Responsibilities

• Provide strategic and day-to-day leadership for practice operations (clinical workflows, scheduling, staffing, patient access, admin).
• Lead, coach, and develop administrative and operational teams (recruiting, onboarding, performance management, training).
• Identify operational challenges, improve workflows, support provider productivity, and advance goals.
• Serve as operational lead for NextGen EMR and practice management; coordinate with IT/vendors.
• Improve revenue cycle operations: charge capture, denials, authorizations, insurance processes.
• Support payer contracting and credentialing, regulatory requirements and HIPAA compliance.
• Monitor performance metrics: access, wait times, staffing, productivity, patient satisfaction, expenses.
• Coordinate with hospitals, ASC, imaging, vendors to support orthopedic care.

Skills

5+ years healthcare ops

NextGen EMR experience

leadership & team management

process improvement

healthcare operations strategy

Education

Bachelor’s degree in Healthcare Administration or related field

Tools

NextGen EMR/PM

Job description

Arthritis & Sports Orthopaedics, Physical Therapy & Wellness is seeking a Senior Operations Manager to lead operations for a high-volume orthopedic surgery practice in a hands-on healthcare leadership role. You will balance clinical operations, patient experience, staff leadership, technology, and regulatory compliance, reporting to the Practice CEO.

You will drive strategic and day-to-day operations, oversee NextGen EMR and practice management, and partner with billing, IT, and vendors to