Senior Operations Leader, On-Site CSC Excellence

LSG Lufthansa Service Holding AG; Dallas (TX); On-site; USD 99,000 - 128,000; Full time

Job summary

SkyChefs in Dallas is seeking a Senior Operations Manager to lead daily shift operations across departments, ensuring on-time performance and strong client engagement. This high-volume role demands a decisive leader with a track record in airline catering or related sectors and a focus on operational excellence.

The ideal candidate will drive strategic planning, cross-functional collaboration, and continuous improvement in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Five to seven years of experience in a related field.
• Proven track record of driving operational efficiencies and implementing process improvements.
• Strong leadership, communication, and stakeholder management skills.

Responsibilities

• Lead the execution of CSC planning, ensuring alignment with organizational goals.
• Enforce compliance with corporate policies and directives, maintaining regulatory adherence.
• Provide data-driven insights to support annual business planning and budgeting for the CSC.
• Implement short-term operational planning with cross-functional coordination.
• Oversee the economic and operational performance of the CSC to meet growth objectives.
• Optimize deployment of resources to ensure productivity and excellence.
• Ensure timely procurement and availability of materials for CSC operations.
• Standardize work methods in line with company policies and customer obligations.
• Initiate and oversee Capex requests aligned with business needs.
• Drive continuous process optimization to improve efficiency and cost control.
• Ensure full compliance with safety, health, environment, and quality standards.
• Foster clear communication and collaboration across internal and external stakeholders.

Skills

Leadership

Stakeholder management

Data-driven insights

Strategic planning

Communication skills

Education

Bachelor’s degree in Business Administration/Operations Management

Master’s degree preferred

Tools

ERP systems

Data analytics platforms

Lean/Six Sigma

Job description

SkyChefs in Dallas is seeking a Senior Operations Manager to lead daily shift operations across departments, ensuring on-time performance and strong client engagement. This high-volume role demands a decisive leader with a track record in airline catering or related sectors and a focus on operational excellence.

The ideal candidate will drive strategic planning, cross-functional collaboration, and continuous improvement in a fast-paced environment.