Senior Aviation Operations Leader

LSG Lufthansa Service Holding AG; Philadelphia (Philadelphia County); On-site; USD 104,000 - 134,000; Full time

Job summary

SkyChefs in Philadelphia, USA, seeks a Sr. Operations Manager - Airline Catering to lead the Customer Service Center and related production activities onsite.

The role demands a proven ability to manage supervisors and managers, drive performance, and implement change in a fast-paced environment. The successful candidate will plan, direct, and coordinate operations to meet business objectives, ensure compliance with company standards, and deliver high levels of service to airline customers.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Five to seven years of experience in related field required.
• Experience in managing multiple departments.
• Excellent communication skills both verbal and written.
• Polished presentation and interpersonal skills.
• Good knowledge of Microsoft Office and Windows-based computer applications.

Responsibilities

• Lead planning and execution of CSC activities to ensure growth.
• Oversee budgeting and resource allocation for the CSC.
• Drive process improvements and cost control within CSC.
• Ensure safety, quality, and regulatory compliance.
• Collaborate with internal and external interfaces to optimize performance.

Skills

Communication

Leadership

Presentation skills

Interpersonal skills

MS Office

Education

Bachelor's degree

Tools

MS Office

Windows

Job description

SkyChefs in Philadelphia, USA, seeks a Sr. Operations Manager - Airline Catering to lead the Customer Service Center and related production activities onsite.

The role demands a proven ability to manage supervisors and managers, drive performance, and implement change in a fast-paced environment. The successful candidate will plan, direct, and coordinate operations to meet business objectives, ensure compliance with company standards, and deliver high levels of service to airline customers.