Senior Operations Leader: Lean Process & Data-Driven Growth

Amazon; City of Rochester (NY); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Sign-on bonus

Restricted stock units

Medical benefits

Job summary

Amazon.com Services LLC in Rochester, NY is seeking a Sr Manager, Operations to lead end‑to‑end processes for Global Supply Chain Fulfillment and distribution. The role emphasizes capacity planning, cross‑functional leadership, and data‑driven decision making to improve service levels and cost efficiency.

The position includes sign‑on bonuses, restricted stock units, and a full benefits package, with base pay aligned to market in Rochester. 40‑hour week, onsite work schedule.

Qualifications

• Master's degree in a related field with 1 year of relevant experience or a Bachelor's degree with 5 years of progressive experience in operations, analytics, or supply chain.
• Experience in leading salaried teams in global supply chain environments.

Responsibilities

• Manage operations and logistics for salaried workforce and ensure safety and quality standards.
• Lead capacity planning and optimize processes for Global Supply Chain Fulfillment/Distribution.
• Drive Kaizen, Lean, and Six Sigma projects to improve efficiency and cost performance.
• Collaborate with HR, Finance, Facilities, Safety and IT to secure resources and cross‑functional support.
• Perform qualitative/quantitative data analysis to guide business decisions.

Skills

Data analysis

Management

Cross-functional coordination

Operations management

Education

Master's degree

Bachelor's degree

Job description

Amazon.com Services LLC in Rochester, NY is seeking a Sr Manager, Operations to lead end‑to‑end processes for Global Supply Chain Fulfillment and distribution. The role emphasizes capacity planning, cross‑functional leadership, and data‑driven decision making to improve service levels and cost efficiency.

The position includes sign‑on bonuses, restricted stock units, and a full benefits package, with base pay aligned to market in Rochester. 40‑hour week, onsite work schedule.