Senior Operations Leader - Lean, People & Performance

Amazon.com Services LLC; Ocala (FL); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Job summary

Amazon.com Services LLC in Ocala, FL seeks a Sr. Operations Manager to oversee all budgetary, people development and operations objectives within the Fulfillment Center.

You will manage a team of Operations and Area Managers, coaching to achieve performance, while building leadership bench strength. You will drive Lean initiatives, ensure safety, quality and customer experience across inbound or outbound operations, and collaborate with HR, Finance, Facilities, Safety, and IT to secure resources

Qualifications

• Bachelor’s degree or 2+ years Amazon experience.
• 7+ years direct management experience in manufacturing or distribution.
• Experience with performance metrics and Lean techniques.
• Experience with staffing lifecycle: interviewing, hiring, PM, promotions and termination.
• Willing to work flexible hours including overnight, weekends, and holidays.

Responsibilities

• Oversee all budgetary, people development and operations objectives for the Fulfillment Center.
• Lead a team of Operations and Area Managers; coach and mentor to achieve performance.
• Drive Lean and quality initiatives to meet/exceed the business plan.
• Ensure safety, quality, and customer experience across inbound/outbound operations.
• Collaborate with HR, Finance, Facilities, Safety, IT to secure resources for projects.

Skills

People management

Lean techniques

Performance metrics

Staffing lifecycle

Education

Bachelor’s Degree or 2+ years Amazon experience

Job description

Amazon.com Services LLC in Ocala, FL seeks a Sr. Operations Manager to oversee all budgetary, people development and operations objectives within the Fulfillment Center.

You will manage a team of Operations and Area Managers, coaching to achieve performance, while building leadership bench strength. You will drive Lean initiatives, ensure safety, quality and customer experience across inbound or outbound operations, and collaborate with HR, Finance, Facilities, Safety, and IT to secure resources