Senior Operations Leader - Lean Excellence & FC Growth

Amazon; Little Rock (AR); On-site; USD 122,000 - 164,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Sr. Operations Manager in Little Rock, AR to oversee all budgetary, people development and operations objectives within the Fulfillment Center.

You will coach and mentor a team of Operations and Area Managers, drive Lean initiatives, ensure safety and quality, and continuously improve performance across the site. Responsibilities include setting expectations, measuring outcomes, coordinating with HR, Finance and facilities, and building leadership bench

Qualifications

• 7+ years direct management experience in a manufacturing, production or distribution environment.
• Experience with performance metrics, process improvement and Lean techniques.
• Experience with full staffing lifecycle including interviews, hiring and performance management.
• Bachelor's degree or equivalent, or 2+ years of equivalent experience. Amazon experience preferred.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and Lean projects to meet business plans.
• Oversees safety, quality, performance and customer experience for Inbound or Outbound operations.
• Sets expectations for Operations and Area Managers, measures performance, and provides feedback.
• Leverages teams to generate improvement plans and share best practices across departments.

Skills

7+ years direct management experience

Performance metrics

Lean techniques

Full staffing lifecycle

Education

Bachelor's degree or equivalent or 2+ years experience

Amazon experience

Job description

Amazon.com Services LLC is seeking a Sr. Operations Manager in Little Rock, AR to oversee all budgetary, people development and operations objectives within the Fulfillment Center.

You will coach and mentor a team of Operations and Area Managers, drive Lean initiatives, ensure safety and quality, and continuously improve performance across the site. Responsibilities include setting expectations, measuring outcomes, coordinating with HR, Finance and facilities, and building leadership bench