Senior Operations Leader, Fulfillment Center

Amazon; San Bernardino (CA); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon is seeking a Senior Manager, Operations to lead a fulfillment center function, owning the strategy and execution that keeps our network running safely and efficiently. You will manage large teams, solve complex operational challenges, and shape the associate experience across your site.

Your ability to balance strategic thinking with hands-on leadership will directly influence how we deliver for millions of customers.

Qualifications

• Bachelor's degree or equivalent.
• Master's degree or above in operations.
• Experience in fast paced environments and managing workload under stress.
• Experience in management and leadership development, organization development, learning and development, group facilitation, training and training design, or equivalent business experience.
• Interest in long-term career development through assignments across FCs nationwide.
• Track record of leading an operation with at least 100 employees (salaried and hourly).
• Demonstrated ability to develop others into higher leadership levels.

Responsibilities

• Lead and develop a team of front-line managers and associates with coaching and growth opportunities.
• Analyze KPIs, identify trends, and translate insights into actions improving safety, quality and productivity.
• Build scalable processes and mechanisms with cross-functional impact across the network.
• Champion a culture of safety by modeling safe behaviors and reviewing safety metrics.
• Collaborate across site functions to align priorities and implement new initiativ es improving associate experience and results.

Skills

Team leadership

Data analysis

Operational excellence

Safety culture

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Master's degree or above in operations

Job description

Amazon is seeking a Senior Manager, Operations to lead a fulfillment center function, owning the strategy and execution that keeps our network running safely and efficiently. You will manage large teams, solve complex operational challenges, and shape the associate experience across your site.

Your ability to balance strategic thinking with hands-on leadership will directly influence how we deliver for millions of customers.