Fulfillment Center Operations Leader

Amazon; California (MO); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

RSU eligibility

401(k) matching

Job summary

Amazon is seeking a Senior Manager, Operations to lead a fulfillment center function, owning the strategy and execution that keeps our network running safely and efficiently. You will manage large teams, solve complex operational challenges, and shape the associate experience across your site.

This role requires hands‑on leadership, a data‑driven approach, and the ability to balance strategic thinking with day‑to‑day operations, especially during peak periods.

Qualifications

• Bachelor's degree or equivalent.
• Experience leading large operations teams.
• Strong analytical skills with KPI-driven approach.

Responsibilities

• Lead front-line managers and associates, coaching and developing performance.
• Drive operational excellence by analyzing KPIs and turning insights into actions that boost safety, quality and productivity.
• Build scalable processes within your function, ensuring reliability while accounting for cross-functional impacts.
• Champion a culture of safety by modeling safe behaviors and reviewing safety metrics for improvement.
• Collaborate across site functions to align priorities and implement initiatives improving associate experience and outcomes.

Skills

Team leadership

Operations excellence

Data-driven

Coaching & development

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking a Senior Manager, Operations to lead a fulfillment center function, owning the strategy and execution that keeps our network running safely and efficiently. You will manage large teams, solve complex operational challenges, and shape the associate experience across your site.

This role requires hands‑on leadership, a data‑driven approach, and the ability to balance strategic thinking with day‑to‑day operations, especially during peak periods.