Senior Operations Leader - AR Advantage (Milton, GA)

PNC; Alpharetta (GA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Educational assistance

Job summary

PNC invites seasoned Operations Manager Sr to lead the AR Advantage Operations unit based in Milton, GA. The role focuses on strategy, risk management, and delivering high-quality customer outcomes in an in-office environment.

You will manage managers and supervisors, drive policy improvements, and develop talent while maintaining compliance with enterprise risk framework. The schedule is Monday to Friday, 8:00 AM to 5:30 PM, with benefits described.

Qualifications

• Bachelor's degree required; 5+ years in related field.
• Minimum 3 years of prior management experience.
• Ability to lead multiple functions across sites.

Responsibilities

• Define strategy for the business functional unit within operations.
• Manage and drive results; act as senior escalation point.
• Coach and develop operations managers and supervisors.
• Oversee risk management and assurance of service levels.
• Lead cross-site collaboration and partner relationships.

Skills

Leadership

Strategic planning

Risk management

Coaching

Communication

Education

Bachelor's degree

Job description

PNC invites seasoned Operations Manager Sr to lead the AR Advantage Operations unit based in Milton, GA. The role focuses on strategy, risk management, and delivering high-quality customer outcomes in an in-office environment.

You will manage managers and supervisors, drive policy improvements, and develop talent while maintaining compliance with enterprise risk framework. The schedule is Monday to Friday, 8:00 AM to 5:30 PM, with benefits described.