Evening Operations Supervisor

PNC Financial Services Group, Inc.; Atlanta (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Job summary

PNC in Milton, GA seeks an Operations Supervisor for AR Advantage to lead daily operations, oversee a team, and ensure quality in a 2:00 PM–10:30 PM schedule. This in-office role emphasizes customer-focused solutions and risk mitigation within a collaborative environment.

The position requires 3+ years of related experience, no degree required, and a commitment to process improvements and adherence to SOPs. PNC offers strong benefits and growth opportunities.

Qualifications

• 3+ years of related experience.
• No Degree required.
• In-office location in Milton, GA.
• Strong emphasis on customer focus and risk management.

Responsibilities

• Oversees operations workflow and owns execution of transactions/processes.
• Manages and develops the operations team; guides escalated issues.
• Provides coaching and leads team meetings and improvement sessions.
• Offers consultation to service partners and customers; supports process improvements.
• Ensures procedures are followed and risk controls are in place.

Skills

Accountability

Customer Solutions

Ensure Compliance

Personal Initiative

Process Improvements

Results-Oriented

Risk Mitigation

SOP

Education

No Degree

Job description

PNC in Milton, GA seeks an Operations Supervisor for AR Advantage to lead daily operations, oversee a team, and ensure quality in a 2:00 PM–10:30 PM schedule. This in-office role emphasizes customer-focused solutions and risk mitigation within a collaborative environment.

The position requires 3+ years of related experience, no degree required, and a commitment to process improvements and adherence to SOPs. PNC offers strong benefits and growth opportunities.