Senior Operations Lead

Placements24; Willows (CA); Hybrid; USD 54,000 - 91,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Retirement plan

Paid time off

Professional development

Equity potential

Job summary

Placements24 is seeking a Senior Operations Lead to manage and optimize warehouse, logistics, and team performance in the Welkom area. This hybrid role blends remote coordination with on-site supervision to ensure timely order fulfillment and efficient inventory management.

The ideal candidate has 5+ years in ops/logistics, strong process improvement skills, and leadership experience. You will drive safety, cost efficiency, and customer satisfaction in a fast-paced e-commerce environment.

Qualifications

• 5+ years experience in operations management, warehouse management or logistics.
• 2+ years in a leadership capacity.
• Strong knowledge of inventory control and warehouse operations.
• Proven track record in process improvement and cost optimization.
• Excellent leadership and communication skills.

Responsibilities

• Oversee day-to-day warehouse and logistics operations, ensuring efficient processing of orders and shipments.
• Implement and refine operational processes to enhance productivity, reduce costs, and improve quality.
• Manage and mentor a team of warehouse associates and logistics coordinators, setting performance goals and providing ongoing feedback.
• Maintain accurate inventory levels through rigorous tracking and regular audits.
• Ensure compliance with safety regulations and company policies within the operation.
• Analyze operating data to identify trends, bottlenecks, and opportunities for improvement.
• Collaborate with customer service, sales, and procurement to ensure seamless supply chain flow.
• Manage relationships with third-party logistics providers and carriers to optimize delivery performance.
• Contribute to development and execution of operational strategies for growth and scalability.

Job description

About the Role

Our client, a rapidly growing e-commerce platform, is looking for a highly motivated and experienced Senior Operations Lead to manage and optimize operations in the Welkom area. This role operates on a hybrid model, requiring a blend of remote work and consistent on-site presence to oversee warehouse management, logistics coordination, and team supervision. The ideal candidate will possess a strong background in operational efficiency, process improvement, and team leadership within a fast-paced environment. You will be instrumental in ensuring smooth and timely order fulfillment, managing inventory effectively, and upholding service standards. This position offers a significant opportunity to influence operational strategy and contribute to the company's expansion and success in the region. Your proactive approach will drive operational excellence and customer satisfaction.

Key Responsibilities

• Oversee day-to-day warehouse and logistics operations, ensuring efficient processing of orders and shipments.
• Implement and refine operational processes to enhance productivity, reduce costs, and improve quality.
• Manage and mentor a team of warehouse associates and logistics coordinators, setting performance goals and providing ongoing feedback.
• Maintain accurate inventory levels through rigorous tracking and regular audits.
• Ensure compliance with all safety regulations and company policies within the operational environment.
• Analyze operational data to identify trends, bottlenecks, and opportunities for improvement.
• Collaborate with customer service, sales, and procurement teams to ensure seamless supply chain flow.
• Manage relationships with third-party logistics providers and carriers to optimize delivery performance.
• Contribute to the development and execution of operational strategies for growth and scalability.

Requirements

• A minimum of 5 years of experience in operations management, warehouse management, or logistics, with at least 2 years in a leadership capacity.
• Proven experience in process improvement and optimizing operational workflows.
• Strong understanding of inventory management principles and warehouse operations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage time and prioritize tasks in a dynamic environment.
• Comfortable working in a hybrid model, balancing remote responsibilities with regular on-site supervision in Welkom.
• Proficiency in using warehouse management systems (WMS) and other relevant operational software.
• A relevant degree or equivalent practical experience.
• Commitment to maintaining a safe and efficient working environment.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits.
• Retirement savings plan.
• Paid time off and public holidays.
• Opportunities for professional development and career advancement.
• A dynamic and collaborative work environment.
• Potential for equity in a rapidly growing company.