Senior Operations & Facilities Coordinator

excelsportsmanagement; New York (NY); On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

Benefits

Discretionary bonus

Job summary

Excel Sports Management, a leading sports agency, seeks a Senior Coordinator, Office Operations, to support day-to-day operations across all offices. You will collaborate with the Senior Manager, Office Services & Facilities, to ensure efficient workplace operations, vendor partnerships, and a best-in-class employee experience.

The ideal candidate is highly organized, customer-service oriented, and comfortable in a dynamic environment.

Qualifications

• 2-4 years of experience in Office Services, Workplace Experience, Facilities, Hospitality, or Corporate Operations.
• Experience managing vendors, budgets, and workplace operations in a fast-paced corporate environment.
• Strong customer service mindset with the ability to build relationships across all levels of an organization.

Responsibilities

• Partner with the Senior Manager to identify opportunities to improve workplace operations, efficiency, and service delivery.
• Partner with the Senior Manager on national workplace initiatives, office openings, relocations, and special projects.
• Develop and maintain office standards, operating procedures, and workplace documentation to ensure operational consistency across all Excel Offices with the help of our individual satellite office admins.
• Coordinate employee seating plans, workspace assignments, and space utilization to support organizational growth.
• Oversee and maintain office access systems, visitor registration platforms, shipping and mail operations, and workplace software.
• Manage workplace health, safety, emergency preparedness, and business continuity initiatives while ensuring compliance with company policies, building regulations, and workplace safety standards.
• Serve as the primary day-to-day liaison and mentor for individual office admins as it relates to building management, building services, coordinating security, maintenance requests, and after-hours access.
• Independently manage relationships with external vendors.
• Coordinate preventative maintenance, repairs, and vendor scheduling for HVAC, plumbing, electrical, and other building systems.
• Review vendor performance and escalated operational issues while recommending process improvements and cost-saving opportunities.
• Maintain office budgets and report weekly spend.
• Lead the planning of employee engagement initiatives, including office celebrations, happy hours, volunteer events, holiday programming, and wellness initiatives.
• Continuously identify opportunities to elevate the employee workplace experience while reinforcing Excel's culture.
• Serve as the primary operational resource during the Senior Manager's absence.
• Perform other duties and special projects as assigned.

Skills

Office operations

Vendor management

Facilities coordination

Customer service

Interpersonal skills

Excel

PowerPoint

Tools

Excel

PowerPoint

Job description

Excel Sports Management, a leading sports agency, seeks a Senior Coordinator, Office Operations, to support day-to-day operations across all offices. You will collaborate with the Senior Manager, Office Services & Facilities, to ensure efficient workplace operations, vendor partnerships, and a best-in-class employee experience.

The ideal candidate is highly organized, customer-service oriented, and comfortable in a dynamic environment.