Office Operations Lead — Culture, Efficiency & Vendors

Excel Sports Management; New York (NY); On-site; USD 70,000 - 78,000; Full time

Job summary

Excel Sports Management seeks a Senior Coordinator, Office Operations, to support the day-to-day operations of all Excel office locations. The role reports to the Senior Manager, Office Services & Facilities, and ensures efficient office operation, vendor partnerships, and high-quality employee experiences.

The ideal candidate is highly organized, proactive, and customer-service oriented, with strong interpersonal and communication skills, able to collaborate in a dynamic environment across

Qualifications

• 2–4 years of experience in Office Services, Workplace Experience, Facilities, Hospitality, or Corporate Operations.
• Experience managing vendors, budgets, and workplace operations in a fast-paced corporate environment.
• Strong customer service mindset with the ability to build relationships across all levels of an organization.

Responsibilities

• Partner with the Senior Manager to identify opportunities to improve workplace operations, efficiency, and service delivery.
• Partner with the Senior Manager on national workplace initiatives, office openings, relocations, and special projects.
• Develop and maintain office standards, operating procedures, and workplace documentation for consistency across all Excel Offices.
• Coordinate employee seating plans, workspace assignments, and space utilization to support growth.
• Oversee and maintain office access systems, visitor registration platforms, shipping and mail operations, and workplace software.
• Manage workplace health, safety, emergency preparedness, and business continuity initiatives while ensuring compliance.
• Serve as primary day-to-day liaison for office admins regarding building management, services, and access.
• Independently manage relationships with external vendors.
• Coordinate preventive maintenance, repairs, and vendor scheduling for building systems.
• Review vendor performance and identify process improvements and cost-saving opportunities.
• Maintain office budgets and report weekly spend.
• Lead the planning of employee engagement initiatives (celebrations, events, wellness).
• Elevate the employee workplace experience while reinforcing Excel's culture.
• Serve as the primary operational resource during the Senior Manager's absence.
• Perform other duties and special projects as assigned.

Skills

Office operations

Vendor management

Customer service

Interpersonal skills

Communication

Time management

Attention to detail

Discretion

Organizational skills

Team player

Problem solving

Tools

Microsoft Excel

PowerPoint

Job description

Excel Sports Management seeks a Senior Coordinator, Office Operations, to support the day-to-day operations of all Excel office locations. The role reports to the Senior Manager, Office Services & Facilities, and ensures efficient office operation, vendor partnerships, and high-quality employee experiences.

The ideal candidate is highly organized, proactive, and customer-service oriented, with strong interpersonal and communication skills, able to collaborate in a dynamic environment across