Senior Operations & Care Services Leader

Beacon Specialized Living; Columbus (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Beacon Specialized Living in Columbus, OH seeks an Assistant VP to partner with the leadership team to manage Operations, Clinical and Medical Services, Referral Management, IT, and Facilities. You will monitor budgets, staffing hours, and regulatory relationships while driving occupancy, training, and quality of care across multiple homes.

You will coordinate move-ins, discharges, and staff development, ensure compliance with laws, and uphold BSLS Core Values, Mission, and Philosophies in daily

Qualifications

• Bachelor’s degree in nursing, Behavioral Health, Business Administration, Social Work or related field.
• Master’s degree in related field preferred.
• Must be licensed in good standing, if required by the State Licensing Authority.
• 5–10 years in Adult Foster Care, nursing home administrator, or manager of operations preferred.

Responsibilities

• Always be compliant with all company and regulatory policies and procedures.
• Operational Oversight: Ensure company goals are met, including budget and clinical effectiveness targets.
• Policy Implementation: Consistently apply and deploy BSLS policies, procedures, and care practices.
• Budget Management: Assist the leadership team in meeting/exceeding budgets and clinical effectiveness targets.
• Staffing Oversight: Adhere to budgets, monitor staffing hours and overtime to prevent staffing crises.
• Positive Relations: Maintain positive relations with individuals, families, and employees by promptly addressing their needs, requests, concerns, and suggestions.
• Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
• Regulatory Relationships: Manage state and local relationships with regulatory & referral agencies to BSLS.
• Marketing Oversight: Oversee marketing, prospective individual support, follow-up, and occupancy rates.
• Training Facilitation: Facilitate interviewing, placement, and training of direct reports and Care Team Managers.
• Succession Planning: Develop and implement a succession plan for direct reports and Care Team Manager positions.
• Advocacy
• Problem-Solving Engagement: Engage subordinates in problem-solving and achieving positive outcomes.
• Professionalism Promotion: Ensure staff professionalism, including uniform (where applicable), badge, language, and appearance, and promote Beacon Pride.
• Corrective Actions: Implement fair and timely corrective actions, performance improvement, and training.
• Compliance Assistance: Assist the compliance department with responses, correspondence, and corrective action plans (CAPs) for investigations and inspections.
• Respect
• Move-In Coordination: Coordinate individual move-ins, transfers, and discharges as needed.
• Performance Review: Review of individual performance under BSLS contracts.
• Service Contractor Evaluation: Contract and evaluate service contractors for needed services.
• Placement Systems: Develop systems for individual suitability and placement based on mental and physical conditions.
• Excellence
• Meal Plan Monitoring: Monitor physician-directed meal plans, kitchen sanitation, meal quality, cleanliness, and individual satisfaction.
• Program Enrichment: Ensure BSLS activities and programs enrich individuals' social, emotional, mental, and physical needs.
• Record Maintenance: Ensure records are secured, confidential, up to date, and accurate for individuals and employees.
• Work Injury Reports: Ensure work injury reports are entered timely and accurately and enter if needed.
• Administrative Duties: Perform administrative duties, including month-end reports.
• Compliance Assurance: Ensure compliance with state and federal laws, regulations, and company rules.
• Operational Monitoring: Develop systems to monitor operations, including occupancy rates, income/expenses, inventories, satisfaction, and meetings.
• Documentation: Ensure timely, professionally written documentation and billing.
• Adaptability: Complete assigned duties, adapting to changing needs and company strategy.
• Core Values Adherence: Adhere to BSLS Core Values, Mission Statement, and Corporate Philosophies.
• Five Diamond Status: Support the Care Team Manager and Program Director in all areas to achieve 5 diamond status. This includes monthly visits to any home with a 3 diamond or lower rating documenting efforts toward improvement.

Skills

Communication skills

Regulatory compliance

Education

Bachelor’s degree in nursing

Master’s degree preferred

Job description

Beacon Specialized Living in Columbus, OH seeks an Assistant VP to partner with the leadership team to manage Operations, Clinical and Medical Services, Referral Management, IT, and Facilities. You will monitor budgets, staffing hours, and regulatory relationships while driving occupancy, training, and quality of care across multiple homes.

You will coordinate move-ins, discharges, and staff development, ensure compliance with laws, and uphold BSLS Core Values, Mission, and Philosophies in daily