Senior Operations Admin: Data, Records & Customer Care

FedEx Corporation; Midland (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

FedEx Corporation in Midland, TX is seeking a detail-oriented clerk to perform administrative functions across hub and station operations, including data entry, records management and customer service. You will handle inquiries, support audits, and help ensure timely delivery by accurate scanning and addressing tasks.

The role requires strong clerical skills, proficiency with Microsoft Office, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• General clerical skills including typing, data entry, filing and handling phones.
• Strong customer service skills to address inquiries and issues professionally.
• Experience using Microsoft Office and web-based applications.
• Ability to manage time and multi-task in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations through photocopying, filing, faxing, emailing and answering calls.
• Enter data in systems and compile reports for management review.
• Serve as frontline customer service to resolve inquiries and route to resolution.
• Assist with audits by retrieving data and supporting documentation.
• Track and document DOT-required files and IC settlement information.

Skills

Customer service

Data entry

Microsoft Office

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation in Midland, TX is seeking a detail-oriented clerk to perform administrative functions across hub and station operations, including data entry, records management and customer service. You will handle inquiries, support audits, and help ensure timely delivery by accurate scanning and addressing tasks.

The role requires strong clerical skills, proficiency with Microsoft Office, and the ability to manage multiple tasks in a fast-paced environment.