Senior OpenTelemetry Platform Engineer

Koitecc Solutions; Alabama; On-site; USD 83,000 - 222,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

CVS Health Enterprise Technology is seeking a Senior Observability Platform Engineer to design, build, and operate large‑scale observability services processing billions of logs, metrics, and traces daily. You will lead OpenTelemetry adoption and shape platform strategy across multiple engineering teams.

You will collaborate with SRE, Cloud, and CI/CD groups to ensure reliable, secure, and cost‑efficient observability at Fortune‑6 scale, delivering a self‑service ecosystem that accelerates

Qualifications

• 5+ years of experience in Software Engineering.
• 3+ years of observability practices, including SLIs/SLOs/SLAs, alerting, and incident management.
• 3+ years building production‑grade backend services in Go and/or Java.
• 3+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns.
• 3+ years with cloud‑native and containerized platforms (Docker, Kubernetes, Argo CD).
• 3+ years working with public cloud platforms (AWS, GCP, or Azure).
• 2+ years designing and scaling distributed, high‑volume data pipelines.
• 2+ years of experience with Infrastructure as Code tools such as Terraform or CloudFormation.
• 2+ years of experience with Helmcharts, Kustomize etc
• 2+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir)
• 2+ years with relational databases (PostgreSQL, MySQL)

Responsibilities

• Develop custom software to drive the observability platform using Java Spring Boot, Python, Go
• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot)
• Support and lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy
• Design, architect and scale high‑throughput telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency
• Develop self‑service observability capabilities that simplify onboarding and troubleshooting for application teams
• Implement end‑to‑end monitoring of the observability platform itself, defining SLOs, health checks, and alerting
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards and incident response practices
• Participate in on‑call rotations and lead incident mitigation, root‑cause analysis, and post‑incident reviews
• Automate operational workflows and eliminate manual toil through tooling and CI/CD enhancements
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero‑trust design patterns
• Produce and maintain high‑quality technical documentation and standards
• Engage with internal teams to gather requirements, influence roadmap prioritization, and deliver platform improvements
• Provide technical leadership through mentorship and architectural guidance

Skills

Software Engineering

Observability

Backend development

OpenTelemetry

Cloud platforms

On-call experience

Technical leadership

Collaboration

Education

Bachelor's degree

Tools

Go

Java Spring Boot

Python

Docker

Kubernetes

Argo CD

OpenTelemetry

Prometheus

Grafana

Terraform

CloudFormation

Job description

CVS Health Enterprise Technology is seeking a Senior Observability Platform Engineer to design, build, and operate large‑scale observability services processing billions of logs, metrics, and traces daily. You will lead OpenTelemetry adoption and shape platform strategy across multiple engineering teams.

You will collaborate with SRE, Cloud, and CI/CD groups to ensure reliable, secure, and cost‑efficient observability at Fortune‑6 scale, delivering a self‑service ecosystem that accelerates