Senior Observability Platform Engineer — Scale Telemetry

CVS Health; Woonsocket (RI); On-site; USD 83,000 - 222,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off

Retirement Savings Options

Wellness Programs

Job summary

CVS Health Enterprise Technology is seeking a Senior Observability Platform Engineer to design, build, and operate large-scale observability services handling billions of logs, metrics, and traces daily. You will work with Go, Python, and Java, driving OpenTelemetry instrumentation and standards across the enterprise.

You will partner with SRE, Cloud, CI/CD, and Security teams to shape platform strategy, deliver secure and cost-efficient pipelines, and provide senior technical leadership to

Qualifications

• 5+ years of Software Engineering experience.
• 3+ years observability practices (SLIs/SLOs/SLAs, alerting, incident management).
• 3+ years building production-grade backend services in Go and/or Java.
• 3+ years implementing and operating OpenTelemetry.
• 3+ years with cloud-native platforms (Docker, Kubernetes, Argo CD).
• 3+ years with public cloud platforms (AWS, GCP, or Azure).
• 2+ years designing and scaling distributed data pipelines.
• 2+ years with IaC tools such as Terraform or CloudFormation.
• 2+ years with Helm/Kustomize, etc.
• 2+ years with Grafana OSS or similar observability backends (Grafana, Loki, Tempo, Mimir).
• 2+ years with relational databases (PostgreSQL, MySQL).

Responsibilities

• Develop custom software to drive the observability platform using Java Spring Boot, Python, Go, etc.
• Design, build, and operate core observability platform services.
• Lead OpenTelemetry adoption across the enterprise.
• Scale high-throughput telemetry pipelines (logs, metrics, traces).
• Develop self-service observability capabilities for onboarding and troubleshooting.
• Implement monitoring and define SLOs, health checks, and alerts.
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards.
• Participate in on-call rotations and incident reviews.
• Automate workflows through CI/CD enhancements and platform automation.
• Ensure secure telemetry pipelines (mTLS, secrets management, zero-trust).
• Produce technical documentation and best practices.
• Engage with teams to gather requirements and influence roadmap.
• Provide technical leadership through design reviews and mentorship.

Skills

Observability

Go/Java backend

OpenTelemetry

Cloud-native (Docker/Kubernetes/ArgoCD

Public cloud (AWS/GCP/Azure)

Distributed data pipelines

IaC (Terraform/CloudFormation)

Kustomize/Helm

Grafana

Relational databases

Education

Bachelor’s degree or equivalent

Tools

Docker

Kubernetes

Argo CD

Terraform

CloudFormation

Grafana

PostgreSQL

MySQL

OpenTelemetry

Job description

CVS Health Enterprise Technology is seeking a Senior Observability Platform Engineer to design, build, and operate large-scale observability services handling billions of logs, metrics, and traces daily. You will work with Go, Python, and Java, driving OpenTelemetry instrumentation and standards across the enterprise.

You will partner with SRE, Cloud, CI/CD, and Security teams to shape platform strategy, deliver secure and cost-efficient pipelines, and provide senior technical leadership to