Senior Onsite Security Systems Technician

SmartRecruiters, Inc.

Spring Lake (NC)

On-site

USD 5,414,000 - 6,096,000

Full time

8 days ago
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Benefits offered by this job

Paid time off
Life insurance
Wellness program
401K matching
Vehicle reimbursement
CSR day
Cell phone reimbursement
Parental leave

Job summary

Convergint Federal in Spring Lake, NC is seeking a Service Technician III (onsite) to install, configure, and service security systems including access control, video surveillance, and intrusion systems.

You will perform system upgrades, troubleshoot issues, and train clients on operation and maintenance while maintaining documentation and inventory. This role requires travel and a Top Secret/SCI clearance, with competitive hourly compensation.

Qualifications

  • Minimum high school degree or GED; trade certification preferred.
  • 8+ years installing and maintaining security systems; 100K+ project experience.
  • Two product certifications helpful (Lenel S2, DMP, Avigilon, Milestone, CCure 9000, etc).
  • Industry licenses as required by state/local law; ability to obtain.
  • Read blueprints/schematics; basic network and OS knowledge.
  • Strong customer focus; work well under pressure; travel 25%–35%.

Responsibilities

  • Install, configure, and maintain security systems (access control, video, intrusion).
  • Conduct system upgrades and modifications to meet client requirements.
  • Collaborate with project teams for successful implementation.
  • Identify and resolve technical issues promptly and efficiently.
  • Provide remote and on-site support; train clients on operation and maintenance.
  • Document service activities; manage equipment inventory and changes.

Skills

Security systems
Access control
Video surveillance
Troubleshooting
Customer service
Documentation
Remote support
Networking basics

Education

HS diploma or GED
Trade certification
State/local licenses

Tools

Lenel S2
DMP
Milestone
CCure 9000
Software House
AMAG

Job description

Convergint Federal in Spring Lake, NC is seeking a Service Technician III (onsite) to install, configure, and service security systems including access control, video surveillance, and intrusion systems.

You will perform system upgrades, troubleshoot issues, and train clients on operation and maintenance while maintaining documentation and inventory. This role requires travel and a Top Secret/SCI clearance, with competitive hourly compensation.

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