Senior Onsite IT Technician — Field Engineer

TrinWare; Centennial (CO); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Holidays, Vacation, and Sick Leave

Job summary

TrinWare is seeking a Level 2 Onsite Technician to manage client on-site visits efficiently and professionally. Responsibilities include troubleshooting IT issues, managing service tickets, and ensuring high-quality client communication. Applicants should have 3+ years in IT support and strong knowledge of Windows environments.

This full-time position is based in Centennial, CO and requires travel to various client locations. Competitive benefits include medical insurance and a 401(k) plan with company match.

Qualifications

• 3+ years in IT support, preferably in a Managed Services (MSP) environment.
• Strong troubleshooting across Windows 10/11 and Windows Server environments.
• Familiarity with basic firewall tasks and business-grade firewalls.

Responsibilities

• Resolve end-user and infrastructure issues across multiple client environments.
• Execute onsite service visits efficiently.
• Communicate with clients in a professional manner.

Skills

Troubleshooting

Time management

Interpersonal skills

Education

3+ years in IT support

Tools

Microsoft 365

TCP/IP

Job description

TrinWare is seeking a Level 2 Onsite Technician to manage client on-site visits efficiently and professionally. Responsibilities include troubleshooting IT issues, managing service tickets, and ensuring high-quality client communication. Applicants should have 3+ years in IT support and strong knowledge of Windows environments.

This full-time position is based in Centennial, CO and requires travel to various client locations. Competitive benefits include medical insurance and a 401(k) plan with company match.